Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.75
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Professional Development
Employee Discounts
Retirement Plan
meal discounts
Job Description
The Polo Club is a prestigious and well-established private club known for its exceptional services and vibrant community atmosphere. Dedicated to providing superior dining experiences and leisure activities, the club prides itself on upholding high standards of professionalism and hospitality. Members and their guests frequent the club’s food and beverage venues, expecting nothing less than outstanding service and a welcoming environment. With a commitment to excellence, The Polo Club enhances its reputation by maintaining impeccable attention to detail and cultivating a warm, inviting ambiance for all individuals who walk through its doors.
The role of Host/Hostess at The... Show More
The role of Host/Hostess at The... Show More
Job Requirements
- High school diploma or general education degree (GED)
- A minimum of six months experience and/or training in the food and beverage or customer service related industry
- Ability to communicate well in English
- Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals
- Ability to understand and carry out verbal and written instructions in English
- Ability to interact professionally and maintain effective working relationships with superiors, co-workers, and members
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Must be able to multi-task and work in a fast-paced environment
- Must have excellent customer service and interpersonal skills
- Must have strong organizational skills
Job Qualifications
- High school diploma or general education degree (GED)
- A minimum of six months experience and/or training in the food and beverage or customer service related industry
- Ability to communicate well in English
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Ability to effectively present information one-on-one to members and guests
- Knowledge of Microsoft Office Suite, Internet and point-of-sale (POS) electronic ordering system
Job Duties
- Greets members warmly using their name whenever possible
- Shows members to their tables, provides them with menus and ensures that the table is set properly
- Obtains membership number information and assists with any requests such as guest menus, table preference, child seating and food preparation needs
- Coordinates the flow of the dining room by balancing assigned tables among servers
- Monitors the dining area for cell phone use, appropriate attire and other rule violations
- Monitors service being provided to determine if assistance is appropriate, such as supplying bread and water
- Monitors hostess/host stand to ensure area is neat, clean, mints are refilled and menus are clean
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: