Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $7.75 - $10.75
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
flexible schedule
employee discount
Health Insurance
Training and Development
Job Description
Our establishment is a well-regarded restaurant known for its commitment to excellent guest service and a welcoming atmosphere. We take pride in offering a high-quality dining experience where every guest feels valued from the moment they step in. With a focus on attentive service, a meticulously maintained dining environment, and a dedicated staff, our restaurant has built a loyal customer base and continues to attract new patrons by delivering memorable hospitality experiences. The restaurant operates with a professional and friendly front-of-house team tasked with ensuring smooth service flow and guest satisfaction. As a Restaurant Host, you will be the first... Show More
Job Requirements
- Prior food and beverage industry experience preferred
- Prior guest relations training
- Strong written and verbal communication skills
- Positive, upbeat attitude and personality
- Punctuality and reliable attendance
- Strong interpersonal skills and the ability to work well with co-workers and the public
- Ability to read, write, speak and understand the English language in order to communicate with guests and other team members
- Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision
- Must be willing to work flexible hours such as mornings, nights, weekends and holidays
Job Qualifications
- Prior food and beverage industry experience preferred
- Prior guest relations training
- Strong written and verbal communication skills
- Positive, upbeat attitude and personality
- Punctuality and reliable attendance
- Strong interpersonal skills and the ability to work well with co-workers and the public
- Ability to read, write, speak and understand the English language in order to communicate with guests and other team members
- Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision
- Must be willing to work flexible hours such as mornings, nights, weekends and holidays
Job Duties
- Ensure the proper setup of dining room
- Promptly greet guests and patrons personally as they enter the establishment
- Escort guests and patrons to their table
- Present menus, make recommendations and take orders if necessary
- Ensure dining room seating is controlled and that there is server parity in number of tables
- Liaise between staff and guests to ensure guest needs, as well as expectations are exceeded
- Anticipate and address guests' service needs
- Assist individuals with disabilities
- Thank guests with genuine appreciation upon departure
- Answer telephones using appropriate etiquette
- Accept to-go orders over the telephone
- Receive and record dining reservations on the telephone
- Efficiently and effectively resolve any issues to the guest's satisfaction
- Ensure neatness and cleanliness of stations
- Assist other food and beverage staff when necessary
- Ensure personal appearance is neat and professional
- Comply with quality assurance expectations and standards
- Follow all company safety and security policies and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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