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IHOP

HOST/HOSTESS

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $10.75 - $15.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Meals
competitive salary
Professional development opportunities
Employee Discounts

Job Description

Our restaurant is known for delivering exceptional dining experiences through attentive service and a welcoming atmosphere. As a key part of our hospitality team, we prioritize creating a warm and friendly environment starting from the moment our guests arrive. Dedicated to maintaining high service standards, our restaurant emphasizes a tone of aggressive hospitality that permeates all interactions throughout the dining journey, ensuring every patron feels valued and cared for.\n\nWe are currently seeking a motivated Hostess to join our team. The Hostess role is pivotal in setting the initial impression by greeting and seating guests efficiently and courteously. This position involves... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in hospitality or customer service preferred
  • strong communication skills
  • friendly and professional demeanor
  • knowledge of local city and services beneficial
  • multitasking ability
  • reliable and punctual

Job Qualifications

  • High school diploma or equivalent
  • previous experience in a hospitality or customer service role preferred
  • strong communication and interpersonal skills
  • ability to maintain a friendly and professional demeanor under pressure
  • knowledge of local area and restaurant services beneficial
  • ability to multitask and manage time effectively

Job Duties

  • Greet and seat all guests in a warm and friendly manner in the fastest possible time
  • set the tone of aggressive hospitality that continues throughout the dining experience
  • control seating to prevent server overload and ensure fairness
  • ensure entrance always has a greeter
  • maintain hostess stand cleanliness
  • track guest flow charts
  • check tables for cleanliness and full setup before seating guests
  • assist in service when needed
  • collect guest feedback upon departure and report problems
  • thank every guest
  • have excellent knowledge about the city to provide suggestions
  • be knowledgeable about hotel services and amenities and operating hours of food and beverage outlets
  • keep reservation book clean and accurate
  • answer phone professionally and courteously
  • perform other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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