Detroit Athletic Club

Host/Hostess

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $12.00 - $16.50
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
flexible scheduling

Job Description

The Gallery | The Fresco is a distinguished dining establishment known for providing an elegant and welcoming atmosphere for members and their guests. As part of a prestigious club, The Gallery | The Fresco prides itself on delivering exceptional service that aligns with the club’s high standards and values. Committed to upholding these principles, the club fosters an environment where guests receive personalized attention combined with a refined dining experience. The Gallery | The Fresco is not only a place to enjoy exquisite cuisine but also a venue where the ambiance and service contribute to memorable social and business engagements.... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience in hospitality or customer service
  • proficiency in using reservation software
  • strong telephone etiquette
  • ability to enforce club policies and standards
  • willingness to work flexible hours including evenings and weekends
  • commitment to maintaining high service standards

Job Qualifications

  • Excellent communication and interpersonal skills
  • knowledge of reservation management systems such as OpenTable
  • ability to maintain composure and professionalism in a fast-paced environment
  • familiarity with service etiquette and hospitality standards
  • experience in restaurant or club hosting roles preferred
  • ability to work collaboratively within a team
  • detail-oriented with strong organizational skills

Job Duties

  • Greets and escorts members and their guests to tables
  • answers the telephone and takes reservations per The Gallery | The Fresco Standards and Procedures
  • maintains a courteous and efficient presence at the door to provide an elegant dining experience
  • manages OpenTable reservations and floor plan
  • monitors reservation conflicts, timing, and events
  • enforces House Rules on attire, cell phone usage, and business meetings
  • directs calls to appropriate departments
  • follows service etiquette rules
  • assists members, guests, and co-workers in a friendly and courteous manner

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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