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Benihana

Host/Hostess

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $19.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Short term disability insurance
401(k) Plan
Paid sick time
Paid Time Off

Job Description

THE ONE GROUP is a renowned global leader in vibe dining, known for its vibrant restaurant experiences that blend exceptional food, engaging atmosphere, and outstanding hospitality. As a company, THE ONE GROUP prides itself on creating memorable moments for guests by combining a sophisticated dining environment with a welcoming and energetic vibe. Operating multiple venues across various cities, THE ONE GROUP has established itself as a premier destination for those seeking an unforgettable dining and social experience. The company is committed to excellence, innovation, and delivering superior guest satisfaction, establishing a unique space where culture, cuisine, and hospitality converge.
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Job Requirements

  • High school diploma or equivalent
  • Previous experience in hospitality or customer service preferred
  • Ability to communicate clearly and professionally
  • Strong interpersonal skills
  • Ability to remain calm under pressure
  • Flexibility to work varied shifts including nights, weekends, and holidays
  • Physical ability to stand for extended periods and lift trays or light items

Job Qualifications

  • Outgoing and engaging personality with a passion for hospitality
  • Strong multi-tasking and organizational skills in a fast-paced setting
  • Ability to stand for long periods of time and lift trays when needed
  • Experience with OpenTable or similar reservation systems preferred
  • Ability to work nights, weekends, and holidays
  • Previous host or hospitality experience in a high-volume restaurant preferred

Job Duties

  • Warmly greet and welcome guests upon arrival, ensuring a positive first impression
  • Manage OpenTable reservations and coordinate seating to optimize service flow
  • Assist guests with special seating requests whenever possible
  • Communicate table availability and wait times to guests in a professional manner
  • Provide menus and introduce guests to their server upon seating
  • Maintain a clean and organized host stand and menu area
  • Answer incoming phone calls, provide information, and handle reservation inquiries
  • Assist with concierge outreach and brand representation at off-site events
  • Monitor the dining area, update the Maître D/Lead Host on table status, and help coordinate seating rotation
  • Thank guests as they leave and invite them to return for another unforgettable experience
  • Assist fellow team members with bussing tables, running food, or supporting service as needed
  • Adhere to health and sanitation regulations and uphold THE ONE GROUP's high hospitality standards
  • Always represent THE ONE GROUP professionally, including maintaining an elevated appearance and being comfortable in heels if applicable
  • Other duties as assigned by management

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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