Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Short term disability insurance
401(k) Plan
employee dining discounts
Paid Time Off
Job Description
THE ONE GROUP is a distinguished global leader in the vibe dining industry, known for delivering exceptional dining experiences with a unique blend of atmosphere, high-quality cuisine, and outstanding hospitality. As a leader in this space, THE ONE GROUP operates a variety of upscale restaurants and nightlife venues across multiple major cities globally, offering a dynamic environment that fosters both innovation and excellence in the hospitality sector. The company is committed to creating vibrant, memorable dining experiences that go beyond the conventional, ensuring that each guest feels valued and engaged through exceptional service and an inviting ambiance.
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Job Requirements
- High school diploma or equivalent
- previous experience in hospitality or customer service preferred
- ability to communicate clearly and effectively
- strong interpersonal skills
- physical stamina to stand for long periods and lift trays
- availability to work flexible hours including nights, weekends, and holidays
- familiarity with reservation management systems such as OpenTable preferred
Job Qualifications
- Outgoing and engaging personality with a passion for hospitality
- strong multi-tasking and organizational skills in a fast-paced setting
- ability to stand for long periods of time and lift trays when needed
- experience with OpenTable or similar reservation systems preferred
- ability to work nights, weekends, and holidays
- previous host or hospitality experience in a high-volume restaurant preferred
Job Duties
- Warmly greet and welcome guests upon arrival, ensuring a positive first impression
- manage OpenTable reservations and coordinate seating to optimize service flow
- assist guests with special seating requests whenever possible
- communicate table availability and wait times to guests in a professional manner
- provide menus and introduce guests to their server upon seating
- maintain a clean and organized host stand and menu area
- answer incoming phone calls, provide information, and handle reservation inquiries
- assist with concierge outreach and brand representation at off-site events
- monitor the dining area, update the Maître D/Lead Host on table status, and help coordinate seating rotation
- thank guests as they leave and invite them to return for another unforgettable experience
- assist fellow team members with bussing tables, running food, or supporting service as needed
- adhere to health and sanitation regulations and uphold THE ONE GROUP's high hospitality standards
- always represent THE ONE GROUP professionally, including maintaining an elevated appearance
- other duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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