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Benihana

Host/Hostess

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Short term disability insurance
401(k)
employee dining discounts
Paid Time Off

Job Description

THE ONE GROUP is a global leader in vibe dining, renowned for creating unforgettable dining experiences that blend exceptional hospitality, innovative culinary offerings, and vibrant atmosphere. With a diverse portfolio of restaurants spanning major cities globally, THE ONE GROUP has established itself as a premier lifestyle hospitality company that prioritizes guest satisfaction and employee growth. Their commitment to excellence is reflected in their dedication to providing a dynamic work environment where employees are encouraged to thrive both personally and professionally.

This opportunity is for the role of Host/Hostess, a crucial front-of-house position that serves as the guests' f... Show More

Job Requirements

  • Ability to stand for long periods of time and lift trays when needed
  • Experience with OpenTable or similar reservation systems preferred
  • Ability to work nights weekends and holidays
  • Outgoing and engaging personality with a passion for hospitality
  • Strong multi-tasking and organizational skills in a fast-paced setting
  • Previous host or hospitality experience in a high-volume restaurant preferred

Job Qualifications

  • Outgoing and engaging personality with a passion for hospitality
  • Strong multi-tasking and organizational skills in a fast-paced setting
  • Experience with OpenTable or similar reservation systems preferred
  • Previous host or hospitality experience in a high-volume restaurant preferred
  • Ability to work nights weekends and holidays

Job Duties

  • Warmly greet and welcome guests upon arrival ensuring a positive first impression
  • Manage OpenTable reservations and coordinate seating to optimize service flow
  • Assist guests with special seating requests whenever possible
  • Communicate table availability and wait times to guests in a professional manner
  • Provide menus and introduce guests to their server upon seating
  • Maintain a clean and organized host stand and menu area
  • Answer incoming phone calls provide information and handle reservation inquiries
  • Assist with concierge outreach and brand representation at off-site events
  • Monitor the dining area update the Maître D/Lead Host on table status and help coordinate seating rotation
  • Thank guests as they leave and invite them to return for another unforgettable experience
  • Assist fellow team members with bussing tables running food or supporting service as needed
  • Adhere to health and sanitation regulations and uphold THE ONE GROUP's high hospitality standards
  • Always represent THE ONE GROUP professionally this includes maintaining an elevated appearance and being comfortable in heels if applicable
  • Other duties as assigned by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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