Potomac Family Dining Group logo

Host/Hostess

Job Overview

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Employment Type

Temporary
Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $10.50 - $14.50
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Retirement Plan
Employee assistance program

Job Description

Potomac Family Dining Group operates a popular chain of family-friendly restaurants, fostering an inviting atmosphere where guests can enjoy delicious meals and excellent service in a welcoming environment. Among their notable brands is Applebee's, a well-known restaurant chain recognized for its casual dining experience and commitment to quality guest interactions. Potomac Family Dining Group is dedicated to upholding the highest standards of customer service and hospitality, ensuring that every visitor feels valued and appreciated. Their establishments emphasize teamwork, cleanliness, and guest satisfaction, creating vibrant spaces for families, friends, and communities to gather and enjoy remarkable dining experiences.

The position a... Show More

Job Requirements

  • 16+ years old
  • friendly and engaging demeanor
  • reliable transportation required
  • ability to build relationships
  • ability to be a team player
  • ability to follow manager instructions and guidance
  • ability to communicate and behave professionally at all times

Job Qualifications

  • Friendly and engaging demeanor
  • bi-lingual experience a plus
  • prior work experience preferred
  • reading, writing, and verbal communication skills required
  • ability to build relationships
  • ability to be a team player
  • ability to follow manager instructions and guidance
  • ability to communicate and behave professionally at all times

Job Duties

  • Greets and seats all guests in a friendly manner
  • assists in maintaining the overall guest flow of the restaurant
  • ensures seating service is rotated among server area assignments
  • opens doors for arriving and departing guests
  • remains visible in the front of house facing the main entrance
  • occasionally delivers food and drinks to guests when extra assistance is needed
  • interacts verbally with all guests creating a friendly and upbeat atmosphere
  • completes assigned opening and closing side work
  • participates in the clearing and resetting of dining room tables using Applebee’s team delivery process
  • observes guests, responds to requests, and anticipates guests’ needs
  • maintains a clean and organized work area
  • explains and demonstrates usage of Tabletop Electronic Devices to guests
  • drives sales with suggestive selling
  • accommodates special needs of guests such as booster chairs and high chairs
  • manages the waitlist when the restaurant is busy
  • may occasionally serve guests in Carside To-Go or Server Assistant roles
  • fills out feature notifications
  • assists in general front of house maintenance including maintaining restrooms, light cleaning, washing windows, sani-bucket rotation, setting up expo line, emptying trash, rolling silverware, and maintaining restaurant curb appeal

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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