Potomac Family Dining Group logo

Host/Hostess

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $10.75 - $14.75
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Training and Development
Career advancement opportunities

Job Description

Potomac Family Dining Group is a reputable hospitality company managing several well-known restaurant brands, including Applebee's, which is recognized nationwide for its casual dining experience. The organization is dedicated to delivering exceptional guest service, maintaining high industry standards, and fostering a welcoming atmosphere for both employees and patrons. As an industry leader in family dining, Potomac Family Dining Group emphasizes teamwork, professional growth, and operational excellence within all its restaurant locations.

Applebee's is a casual dining restaurant chain known for its inviting environment, variety of menu options, and commitment to customer satisfaction. Working at Applebee's offers employees a dynamic env... Show More

Job Requirements

  • Minimum age of 16 years old
  • friendly and engaging demeanor
  • prior work experience preferred
  • reading, writing, and verbal communication skills required
  • bilingual experience a plus
  • reliable transportation required
  • ability to build relationships
  • ability to be a team player
  • ability to follow manager instructions and guidance
  • ability to communicate and behave professionally at all times

Job Qualifications

  • Friendly and engaging demeanor
  • strong verbal communication skills
  • ability to build relationships with guests and team members
  • prior work experience preferred
  • reading, writing, and verbal communication skills required
  • bilingual experience a plus
  • ability to be a team player
  • ability to follow manager instructions and guidance
  • ability to communicate and behave professionally at all times

Job Duties

  • Greets and seats all guests in a friendly manner
  • assists in maintaining the overall guest flow of the restaurant
  • ensures seating service is rotated among server area assignments whenever possible
  • opens doors for arriving and departing guests
  • remains visible in the front of house and forward facing the main entrance
  • occasionally delivers food and drinks to guests when extra assistance is needed
  • interacts verbally with all guests creating a friendly and upbeat atmosphere
  • completes assigned opening and closing side work as scheduled
  • participates in the clearing and resetting of the dining room tables using Applebee's team delivery method
  • observes guests, responds to requests, and anticipates guests' needs
  • maintains a clean and organized work environment
  • explains and demonstrates usage of Tabletop Electronic Devices to guests
  • drives sales with suggestive selling techniques
  • accommodates any special needs of guests such as booster chairs, high chairs, and other requests
  • manages the waitlist during busy periods
  • may occasionally serve guests in a Carside To-Go or Server Assistant role
  • fills out feature teasers and promotional information
  • assists in general front of house maintenance functions including maintaining restrooms, light cleaning such as dusting fixtures, wiping windows, sani-bucket rotation, setting up the expo line, emptying trash, rolling silverware, and maintaining restaurant curb appeal

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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