Potomac Family Dining Group logo

Host/Hostess

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $11.00 - $15.50
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Career development opportunities
friendly work environment
team meals

Job Description

Potomac Family Dining Group operates Applebee's, a well-known casual dining restaurant chain that offers a family-friendly atmosphere and a diverse menu of American cuisine. Potomac Family Dining Group is committed to providing exceptional dining experiences through high standards of service, quality, and hospitality. With a focus on community and customer satisfaction, this organization seeks team members who embody a friendly and engaging approach to guest interactions and teamwork. This establishment is recognized for fostering a supportive workplace culture where customer service is prioritized to maintain a welcoming environment for all guests.

The Host position at Applebee's, under the Potomac ... Show More

Job Requirements

  • 16+ years old
  • Reliable transportation required
  • Ability to wipe down tables and pick up debris
  • Ability to stand and exert fast-paced mobility for up to 4 hours
  • Ability to lift and bus pans and trays frequently weighing 25 pounds
  • Ability to speak clearly and listen attentively
  • Ability to carry objects such as high chairs up to 15 pounds
  • Ability to follow safety and cleanliness standards

Job Qualifications

  • Friendly and engaging demeanor
  • Prior work experience preferred
  • Reading, writing, and verbal communication skills required
  • Bi-lingual experience a plus
  • Ability to build relationships
  • Ability to be a team player
  • Ability to follow manager instructions and guidance
  • Ability to communicate and behave professionally at all times

Job Duties

  • Greets and seats all guests in a friendly manner
  • Assists in maintaining the overall guest flow of the restaurant
  • Ensures seating service is rotated among server area assignments
  • Opens doors for arriving and departing guests
  • Remains visible in the front of house and faces the main entrance
  • Occasionally delivers food and drinks to guests when extra assistance is needed
  • Interacts verbally with all guests creating a friendly and upbeat atmosphere
  • Completes assigned opening and closing side work
  • Participates in the clearing and resetting of dining room tables using team delivery
  • Observes guests, responds to requests, and anticipates guests' needs
  • Maintains a clean and organized work area
  • Explains and demonstrates usage of Tabletop Electronic Devices to guests
  • Drives sales with suggestive selling
  • Accommodates special needs of guests such as booster chairs and high chairs
  • Manages the waitlist when the restaurant is busy
  • May serve guests in Carside To-Go or Server roles occasionally
  • Assists in front of house maintenance including cleaning restrooms, dusting, washing windows, sanitizing, setting up the expo line, emptying trash, rolling silverware, and maintaining curb appeal

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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