Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $18.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Short term disability insurance
401(k) Plan
employee dining discounts
Paid Time Off
Job Description
THE ONE GROUP is a renowned global leader in vibe dining, recognized for its innovative approach to the hospitality industry and its commitment to delivering exceptional guest experiences. Established as a premier restaurant group, THE ONE GROUP operates a network of vibrant venues that blend sophisticated design, unparalleled service, and distinctive ambience. Known for their upscale casual dining environments, the company emphasizes creating memorable moments for guests through high-quality cuisine and impeccable service standards. As a dynamic and expanding brand, THE ONE GROUP continuously seeks talented individuals who are passionate about hospitality and eager to contribute to a thriving team... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in customer service or hospitality preferred
- ability to use reservation systems such as OpenTable
- excellent communication and interpersonal skills
- physically able to stand for extended periods and lift moderate weights
- flexibility to work evenings, weekends, and holidays
- professional appearance and demeanor
- willingness to support team members
- adherence to health and safety regulations
Job Qualifications
- Outgoing and engaging personality with a passion for hospitality
- strong multi-tasking and organizational skills in a fast-paced setting
- experience with OpenTable or similar reservation systems preferred
- previous host or hospitality experience in a high-volume restaurant preferred
- ability to stand for long periods of time and lift trays when needed
- ability to work nights, weekends, and holidays
Job Duties
- Warmly greet and welcome guests upon arrival, ensuring a positive first impression
- manage OpenTable reservations and coordinate seating to optimize service flow
- assist guests with special seating requests whenever possible
- communicate table availability and wait times to guests in a professional manner
- provide menus and introduce guests to their server upon seating
- maintain a clean and organized host stand and menu area
- answer incoming phone calls, provide information, and handle reservation inquiries
- assist with concierge outreach and brand representation at off-site events
- monitor the dining area, update the Maître D/Lead Host on table status, and help coordinate seating rotation
- thank guests as they leave and invite them to return for another unforgettable experience
- assist fellow team members with bussing tables, running food, or supporting service as needed
- adhere to health and sanitation regulations and uphold THE ONE GROUP's high hospitality standards
- always represent THE ONE GROUP professionally, including maintaining an elevated appearance and being comfortable in heels if applicable
- other duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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