Potomac Family Dining Group logo

Host/Hostess

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $10.75 - $14.75
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Career development opportunities
Retirement Plan

Job Description

Potomac Family Dining Group is a reputable restaurant operator renowned for delivering exceptional dining experiences through its family of brands, including Applebee's. Operating within the hospitality sector, the company is committed to providing guests with memorable and satisfying visits by emphasizing excellent customer service and a welcoming environment. Potomac Family Dining Group upholds high standards in all aspects of its operations, from food quality to guest interactions, ensuring each diner feels valued and appreciated. Applebee's, as a leading casual dining restaurant brand, embodies this dedication to guest satisfaction by blending great food, friendly service, and a comfortable atmosphere. This role... Show More

Job Requirements

  • 16 years or older
  • reliable transportation required
  • ability to stand and exert fast-paced mobility for up to four hours
  • ability to wipe down tables, booth seats, and floors
  • ability to transport plates, glasses, and baskets to and from service areas frequently
  • ability to reach, bend, stoop, kneel and lift items up to 25 pounds frequently
  • ability to speak clearly and listen attentively
  • ability to carry objects such as high chairs up to 15 pounds multiple times per shift
  • ability to follow instructions and maintain professional conduct

Job Qualifications

  • Friendly and engaging demeanor
  • prior work experience preferred
  • reading, writing, and verbal communication skills required
  • bilingual experience a plus
  • ability to build relationships
  • ability to be a team player
  • ability to follow manager instructions and guidance
  • ability to communicate and behave professionally at all times

Job Duties

  • Greets and seats all guests in a friendly manner
  • assists in maintaining the overall guest flow of the restaurant
  • ensures seating service is rotated among server area assignments whenever possible
  • opens doors for arriving and departing guests
  • remains visible in the front of house and faces the main entrance
  • occasionally delivers food and drinks to guests when extra assistance is needed
  • interacts verbally with all guests creating a friendly and upbeat atmosphere
  • completes assigned opening and closing side work as scheduled
  • participates in the clearing and resetting of dining room tables using Applebee's team delivery system
  • observes guests, responds to requests, and anticipates guest needs
  • maintains a clean and organized work area
  • explains and demonstrates usage of Tabletop Electronic Devices to guests
  • drives sales with suggestive selling
  • accommodates special needs such as booster chairs and high chairs
  • manages the waitlist when the restaurant is busy
  • occasionally serves guests in Carside To-Go or Server roles
  • fills out feature sheets
  • assists in general front of house maintenance including restroom upkeep, light cleaning, wiping windows, sani-bucket rotation, setting up the expo line, emptying trash, rolling silverware, and maintaining curb appeal of the restaurant

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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