Applebee's Restaurants logo

Applebee's Restaurants

Host/Hostess

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $10.75 - $14.75
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Paid Time Off
Health Insurance
Employee Discounts
Flexible Schedule
Training and Development
Team-oriented environment
Career advancement opportunities

Job Description

Potomac Family Dining Group represents a well-established and respected entity within the hospitality industry, managing a diverse portfolio of family-friendly dining establishments including the renowned Applebee's chain. Known for prioritizing customer satisfaction and fostering a welcoming atmosphere, the group emphasizes upholding high standards of service, food quality, and guest experience across all its locations. Applebee's, as part of this group, is a recognized casual dining restaurant chain widely admired for its approachable American cuisine and inviting environment. This company thrives on delivering memorable dining experiences, making each visit enjoyable and customer-centric through attentive service and a friendly atmosphere.

The posit... Show More

Job Requirements

  • Minimum age of 16 years
  • Friendly and engaging demeanor
  • Prior work experience preferred
  • Reading, writing, and verbal communication skills required
  • Bi-lingual experience a plus
  • Reliable transportation required
  • Ability to build relationships
  • Ability to be a team player
  • Ability to follow manager instructions and guidance
  • Ability to communicate and behave professionally at all times

Job Qualifications

  • Friendly and engaging demeanor
  • Ability to build relationships
  • Ability to be a team player
  • Ability to follow manager instructions and guidance
  • Ability to communicate and behave professionally at all times
  • Prior work experience preferred
  • Reading, writing, and verbal communication skills required
  • Bi-lingual experience a plus
  • Reliable transportation required
  • Minimum age of 16 years

Job Duties

  • Greets and seats all guests in a friendly manner
  • Assists in maintaining the overall guest flow of the restaurant
  • Ensures seating service is rotated among server area assignments whenever possible
  • Opens doors for arriving and departing guests
  • Remains visible in the front-of-house and facing the main entrance
  • Occasionally delivers food and drinks to guests when extra assistance is needed
  • Interacts verbally with all guests creating a friendly and upbeat atmosphere
  • Completes assigned opening and closing side work as required
  • Participates in the clearing and resetting of dining room tables using Applebee's team delivery method
  • Observes guests, responds to requests, and anticipates guests' needs
  • Maintains a clean and organized work area
  • Explains and demonstrates usage of tabletop electronic devices to guests
  • Drives sales with suggestive selling techniques
  • Accommodates special needs of guests such as booster chairs and high chairs
  • Manages the waitlist when the restaurant is busy
  • May occasionally serve guests in Carside To-Go or Server capacities
  • Fills out feature and other required paperwork
  • Assists in general front-of-house maintenance including maintaining restrooms, light cleaning tasks, window washing, sani-bucket rotation, setting up expo line, emptying trash, rolling silverware, and maintaining restaurant curb appeal

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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