Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Flexible Schedule
Employee Discounts
Retirement Plan
Career development opportunities
Job Description
Swahili Village is a distinguished dining establishment known for its exceptional culinary experiences that celebrate the rich cultural heritage of East Africa. Nestled in a vibrant community, this high-end restaurant offers guests an immersive atmosphere complemented by exquisite Swahili cuisine, impeccable service, and a refined ambiance. Guests can anticipate a warm welcome, an elegant setting, and an overall dining experience that blends traditional flavors with modern hospitality standards. Swahili Village prides itself on its dedication to excellence, providing an environment where both guests and staff thrive in a culture of attentiveness and professionalism.
The role of Host/Hostess at Swahili V... Show More
The role of Host/Hostess at Swahili V... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 1-2 years of experience in a host or hostess role preferably in a high-end or fine-dining restaurant
- Excellent verbal communication skills
- Strong organizational skills
- Friendly and engaging personality
- Ability to remain calm and composed under pressure
- Familiarity with reservation management and POS systems is preferred
- Ability to stand for prolonged periods
- Capacity to carry trays weighing up to 30 pounds
- Available to work flexible hours including evenings, weekends, and holidays
Job Qualifications
- Minimum of 1-2 years of experience as a Host/Hostess or similar role in a high-end or fine-dining establishment preferred
- Excellent verbal communication
- strong organizational skills
- a friendly, engaging demeanor
- Professional, courteous, and able to remain calm and composed under pressure
- Familiarity with reservation management systems and POS systems is a plus
Job Duties
- Greet guests warmly upon arrival, confirm reservations, and manage the waitlist with professionalism and poise
- Manage the seating chart to maximize table turnover while balancing guest flow and minimizing wait times
- Accurately take phone and online reservations, answer questions about the restaurant, and provide information about menu offerings and special events
- Address any guest concerns or special requests promptly and ensure guest satisfaction by coordinating with management and staff as needed
- Maintain effective communication with the servers, kitchen, and management to ensure a smooth service flow, updating staff on table statuses and guest needs
- Ensure that the host area, entrance, and waiting areas are clean, organized, and visually appealing, enhancing the upscale atmosphere of Swahili Village
- Assist in managing private dining and events, coordinating seating arrangements and guest arrival to provide a seamless experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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