The Broadmoor Hotel logo

The Broadmoor Hotel

Host/Hostess

Job Overview

briefcase

Employment Type

Hourly
Part-time
clock

Compensation

Type:
Hourly
Rate:
Range $16.00 - $26.00
clock

Work Schedule

Flexible
Day Shifts
diamond

Benefits

Health Insurance
Dental Insurance
401k
Local discounts

Job Description

The Broadmoor, a prestigious and historic luxury resort located in Colorado Springs, Colorado, is renowned for its commitment to excellence and outstanding guest experiences. Established over a century ago, it has earned a distinguished reputation as one of the longest-running Five-Star, Five-Diamond resorts in the world. With a strong focus on community, family culture, and delivering exceptional hospitality, The Broadmoor sets the standard for luxury service and craftsmanship in the hospitality industry. The company is dedicated to fostering a positive and supportive work environment where team members can thrive both personally and professionally. Employees at The Broadmoor are known as... Show More

Job Requirements

  • High school diploma or general education degree (GED)
  • At least two years of related experience or equivalent preferred
  • Enthusiastic, friendly, and energetic team member who works well with others
  • Strong interpersonal communication skills

Job Qualifications

  • High school diploma or general education degree (GED)
  • At least two years of related experience or equivalent preferred
  • Strong interpersonal communication skills
  • Enthusiastic, friendly, and energetic team member who works well with others

Job Duties

  • Operate computer reservation system in accordance with established policies, procedures, and guidelines
  • Answer phones and respond to guest requests in accordance with Broadmoor Standards of Excellence
  • Schedule dining reservations and arrange parties and/or special services for diners
  • Greet guests, escort them to tables, and provide menus
  • Identify and assist in problem solving as it relates to providing an exceptional guest experience
  • Set-up workstations and control food and beverage checks
  • Guide and assist in the training of new staff
  • Order and stock supplies as needed
  • Follow Broadmoor safety, hygiene, and uniform standards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: