Job Overview
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Training and Development
Career advancement opportunities
safe work environment
Employee Discounts
Job Description
This reputable hospitality establishment is part of the NZR Group, known for delivering exceptional dining experiences in a welcoming and sophisticated environment. Specializing in creating memorable moments, the company operates a variety of venues that emphasize quality service, a customer-focused approach, and a commitment to maintaining high standards across the board. Employing a dedicated front of house team, the company prides itself on professionalism, attention to detail, and fostering a supportive workplace culture.
The role of Hostess within this organization is pivotal to ensuring that guests receive an outstanding first and last impression when visiting the venue. This customer-facing pos... Show More
The role of Hostess within this organization is pivotal to ensuring that guests receive an outstanding first and last impression when visiting the venue. This customer-facing pos... Show More
Job Requirements
- minimum of one year experience in a reception or hostess role in hospitality
- proficiency in English both spoken and written
- excellent communication skills
- ability to work flexible hours
- availability to attend training and development courses
- ability to use booking and communication systems
- adherence to health and safety guidelines
- commitment to maintaining personal hygiene and presentation
- physically able to stand and walk for prolonged periods
- capable of lifting/moving up to 15 lbs
Job Qualifications
- at least one year reception/host experience in hospitality
- excellent command of the English language both written and spoken
- ability to communicate with customers and peers positively and friendly
- self-motivated and career-focused
- computer literate
- extremely flexible and committed
- lively, enthusiastic, and confident
- able to handle difficult situations successfully
- good organizational skills
Job Duties
- be the first/last point of contact when guests are arriving/leaving the venue
- ensure the highest professionalism and service
- use company booking systems to manage reservations
- contact guests via telephone, email, and booking platform courteously
- ensure great communication between departments, especially reception
- adhere to company standards of service quality, preparation, and presentation
- ensure guests are served in a timely manner
- prioritize and manage last-minute changes to reservations
- comply with health, sanitation, and food safety rules
- report and reduce potential hazards immediately
- work safely to avoid harm to self and others
- anticipate and prevent hazards
- maintain high standards of personal hygiene, dress, appearance, and conduct
- set up for service according to forecasted covers and special functions
- carry out additional duties as directed by seniors
- study and adhere to NZR Group guidelines, employee handbook, and food guides
- uphold NZR Group service standards in the restaurant
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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