Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $19.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
Job Description
The Bay Club Company (TBCC) is a prestigious operator of luxury clubs across the United States, known for delivering exemplary hospitality and exceptional member and guest experiences. TBCC's commitment to fostering a welcoming environment is rooted in its unique culture, which emphasizes core values such as respect, responsibility, teamwork, and continuous improvement. These values guide the daily interactions of staff and management, creating a vibrant and inclusive workplace where employees are empowered to excel and guests receive superior service.
TBCC operates a variety of establishments including dining venues that blend premium service with a warm, inviting atmosphere. The company... Show More
TBCC operates a variety of establishments including dining venues that blend premium service with a warm, inviting atmosphere. The company... Show More
Job Requirements
- Ability to read and understand training manuals and professional journals
- Ability to analyze and interpret technical procedures
- Ability to effectively present information and respond to questions
- Ability to identify problems, collect data, establish facts, and draw valid conclusions
- Minimum one (1) year of customer service experience
- State Food Handler certification
- Responsible Beverage Service (RBS) state certification
- Professional and friendly manner
- Strong communication and conflict resolution skills
- Self-motivated and responsible
- Detail oriented and organized
- Ability to stand for extended periods
- Ability to lift and/or move up to 50 pounds
- Ability to work varied hours including weekends and holidays
Job Qualifications
- Minimum one (1) year of customer service experience
- Food service industry experience preferred
- State Food Handler certification
- Responsible Beverage Service (RBS) state certification
- Professional, friendly manner and excellent customer service attitude and abilities
- Strong verbal communication and conflict resolution skills
- Enthusiastic, responsible, and dependable team player
- Self-motivated and willing to acquire new skills
- Well organized and detail oriented
- Detail-orientation and high cleanliness standards
Job Duties
- Greet guests warmly and professionally as they enter the restaurant
- Manage reservations, waitlists, and guest flow
- Escort guests to their tables and provide menus
- Communicate wait times and accommodate special seating requests
- Maintain cleanliness and organization of the host stand and entry area
- Answer phone calls and assist with inquiries or reservations
- Collaborate with servers and management to ensure smooth service
- Understand and anticipate the needs of our members and guests
- Operate cash register, process payments through cash or credit card handling and/or member account charges
- Perform restaurant opening and/or closing duties as required
- Maintain a clean, safe work environment according to State and Local food safety standards
- Communicate timely and follow up as appropriate
- Actively participate in events, programs, meetings and training
- Represent the club professionally through image, dress, communication, and immediate follow-through
- Work varied schedule including weekends and holidays
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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