Four Seasons Hotels Limited logo

Host/Hostess

Job Overview

briefcase

Employment Type

Hourly
Part-time
clock

Compensation

Type:
Hourly
Rate:
Exact $19.00
clock

Work Schedule

Day Shifts
Weekend Shifts
diamond

Benefits

Hourly rate
401(k) retirement savings plan
Excellent training
development opportunities
Exclusive discount
Travel programs
Complimentary dry cleaning
Complimentary employee meals

Job Description

Four Seasons Hotels and Resorts is synonymous with luxury hospitality, renowned globally for delivering exceptional guest experiences characterized by genuine warmth and attention to detail. Powered by a diverse and passionate team, Four Seasons fosters an inclusive culture where individuals are encouraged to grow, challenge themselves, and contribute to a workplace environment built on respect and kindness. The company believes that the best way to deliver unparalleled service is through cultivating a world-class employee experience that empowers every team member to thrive.

This particular opportunity is based in the serene and picturesque coastal town of Carlsbad, California, a unique loc... Show More

Job Requirements

  • Reading, writing and oral proficiency in the English language
  • Ability to operate computer equipment and other food and beverage computer systems
  • Strong communication skill
  • Previous restaurant experience preferred
  • San Diego County Food Handlers card not required upon hire
  • Responsible Beverage Service certification

Job Qualifications

  • Reading, writing and oral proficiency in the English language
  • Ability to operate computer equipment and other food and beverage computer systems
  • Strong communication skill
  • Previous restaurant experience preferred
  • San Diego County Food Handlers card and Responsible Beverage Service certification

Job Duties

  • Welcome guests and provide exceptional service during their dining experience in collaboration with a team of servers
  • Manage the host stand, make and review reservations, and make recommendations as to the setup of the table sections
  • Ensure cleanliness of each section of the restaurant and make the necessary improvements as well as checking each table prior to opening to ensure its proper set
  • Develop a complete working knowledge of the menus, menu ingredients and restaurant information
  • Take drink orders, prepare cold and hot beverages, and serve them in a timely fashion
  • Maintain accurate cash handling, process transactions through the POS and count back change to customers
  • Conduct all opening procedures including setting up the complimentary coffee and food displays
  • Provide information and assistance to Residence Club guests as requested, giving them an orientation of the facilities
  • Be familiar with all Residence Club services and hours of operation
  • Ensure safety procedures are followed when using the food and beverage equipment and notify Security of any accident or injury
  • Stock, re-stock, and organize the retail items in the coffee shop needed
  • Handle, store and utilize all chemicals properly and safely
  • Handle any guest inconvenience or complaint swiftly and inform management of the situation and how it was resolved

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location