Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $26.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Plan
uniform provided
Transit benefit
Job Description
HEI Hotels and Resorts is a renowned hospitality company that prides itself on delivering exceptional guest experiences through its portfolio of distinctive hotels and resorts. With a commitment to quality service and operational excellence, HEI Hotels and Resorts has established itself as a leader in the hospitality industry, providing luxurious accommodations and memorable stays for travelers worldwide. The company emphasizes a diverse and inclusive workplace culture, encouraging candidates from all backgrounds, including U.S. military veterans, to apply for open positions. At its core, HEI Hotels and Resorts dedicates itself to creating environments where associates can thrive and develop their careers... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service or hospitality role preferred
- Ability to work flexible hours including evenings, weekends, and holidays
- Strong interpersonal and communication skills
- Ability to stand and move for extended periods
- Must be punctual and reliable
- Willingness to comply with uniform and grooming standards
Job Qualifications
- Ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials
- Ability to remember, recite and promote the variety of menu items
- Ability to move throughout a crowded room to seat guests with or without reasonable accommodation
- Ability to effectively deal with customer complaints and concerns in a friendly and positive manner, involving listening to the concern, demonstrating empathy, and providing positive solutions
- Ability to establish and maintain effective working relationships with associates, customers, and patrons
- Effective verbal and written communication skills, with adaptability in communication style to suit different audiences
Job Duties
- Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu
- Read, maintain, and make daily entries in the logbook to coordinate communication between shifts and management
- Maintain proper set-up of dining room
- Receive records and make any necessary arrangements for reservations and special functions in the restaurant
- Comply with attendance rules and be available to work on a regular basis
- Perform any other job-related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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