Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $23.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
401(k) retirement plan
Company paid life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program
Job Description
HMSHost is a leading global provider of dining and retail services for travelers, specializing in airport hospitality. With a commitment to enhancing the customer experience, HMSHost operates a diverse portfolio of restaurants, shops, and food service locations across airports and transportation hubs worldwide. The company is recognized for its dynamic work environment, dedication to service excellence, and focus on career development opportunities for its employees. HMSHost's aim is to create welcoming spaces where guests can enjoy quality meals and exceptional service during their travel experience. As an integral part of the Avolta group, which includes other notable brands such as... Show More
Job Requirements
- High school diploma or equivalent preferred
- Previous experience in hospitality or customer service preferred
- Ability to speak, read, and comprehend instructions and policy documents
- Ability to bend, twist, and stand for extended periods
- Demonstrated ability to interact positively with the public and coworkers
- Basic knowledge of restaurant operations
- Willingness to perform multiple tasks and assist in various operational areas
Job Qualifications
- Customer service experience
- Cash handling experience
- Excellent organization skills
- Ability to read and interpret a seating chart
- Friendly and outgoing manner
- Ability to communicate effectively with customers and coworkers
- Ability to work in a team environment
Job Duties
- Greet guests with a smile and appropriate greeting following HMSHost customer service standards
- Record customer reservations or seating times
- Maintain and update restaurant seating charts
- Set up and maintain dining room areas before service
- Assist with maintaining stock of silverware for the shift
- Seat guests and provide menu and beverage recommendations
- Oversee delivery and servicing of food and beverages
- Liaise between kitchen and floor staff to ensure guest satisfaction
- Perform cashier and bus person tasks as needed
- Follow cash handling policies and maintain cash security
- Patrol assigned station refilling beverages and removing service items
- Perform additional duties such as rolling silverware, expediting food orders, washing dishes, and cleaning and filling table condiments
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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