Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $19.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid Time Off
employee dining discounts
Employee assistance program
Job Description
THE ONE GROUP is a globally renowned leader in the vibe dining industry, celebrated for creating extraordinary dining experiences that seamlessly blend high-quality cuisine with a vibrant, welcoming atmosphere. As an industry innovator, THE ONE GROUP has successfully expanded its footprint across multiple cities, delivering exceptional hospitality and immersive experiences to guests worldwide. Their establishments embody a unique combination of modern sophistication and energetic ambiance, making them a preferred destination for diners seeking more than just a meal. The company is committed to fostering growth opportunities, investing in employee development, and providing a supportive work culture that values inclusivity and... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in hospitality or customer service preferred
- ability to stand for extended periods
- ability to work flexible hours including nights, weekends, and holidays
- effective communication skills
- proficiency in reservation management systems preferred
- ability to manage multiple tasks simultaneously
- commitment to providing exceptional guest service
Job Qualifications
- Outgoing and engaging personality with a passion for hospitality
- strong multi-tasking and organizational skills in a fast-paced setting
- ability to stand for long periods of time and lift trays when needed
- experience with OpenTable or similar reservation systems preferred
- ability to work nights, weekends, and holidays
- previous host or hospitality experience in a high-volume restaurant preferred
Job Duties
- Warmly greet and welcome guests upon arrival, ensuring a positive first impression
- manage OpenTable reservations and coordinate seating to optimize service flow
- assist guests with special seating requests whenever possible
- communicate table availability and wait times to guests in a professional manner
- provide menus and introduce guests to their server upon seating
- maintain a clean and organized host stand and menu area
- answer incoming phone calls, provide information, and handle reservation inquiries
- assist with concierge outreach and brand representation at off-site events
- monitor the dining area, update the Maître D/Lead Host on table status, and help coordinate seating rotation
- thank guests as they leave and invite them to return for another unforgettable experience
- assist fellow team members with bussing tables, running food, or supporting service as needed
- adhere to health and sanitation regulations and uphold THE ONE GROUP's high hospitality standards
- always represent THE ONE GROUP professionally, including maintaining an elevated appearance and being comfortable in heels if applicable
- other duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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