Four Seasons

Host/Hostess

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $19.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Hourly rate
401(k) retirement savings plan
Training and Development
exclusive discounts
Complimentary dry cleaning
Complimentary Meals

Job Description

Four Seasons Hotels and Resorts is renowned worldwide for its dedication to luxury hospitality and impeccable service standards. As a global hospitality company, Four Seasons operates high-end hotels, resorts, and residential properties, offering guests world-class experiences enriched by genuine care and attention. With a reputation built on quality, innovation, and personalized guest services, Four Seasons continues to set benchmarks in the luxury hotel industry. The company values its people as the core of its success, fostering a culture of mutual respect, continuous growth, and teamwork. Their employees are empowered to push themselves to new heights, creating memorable and heartfelt experiences... Show More

Job Requirements

  • Reading, writing and oral proficiency in the English language
  • Ability to operate computer equipment and other food and beverage computer systems
  • Strong communication skills
  • Previous restaurant experience preferred
  • San Diego County Food Handlers card not required upon hire
  • Responsible Beverage Service certification

Job Qualifications

  • Reading, writing and oral proficiency in the English language
  • Ability to operate computer equipment and other food and beverage computer systems
  • Strong communication skills
  • Previous restaurant experience preferred
  • San Diego County Food Handlers card and Responsible Beverage Service certification preferred

Job Duties

  • Welcome guests and provide exceptional service during their dining experience in collaboration with a team of servers
  • Manage the host stand, make and review reservations, and make recommendations regarding the setup of the table sections
  • Ensure cleanliness of each section of the restaurant and make the necessary improvements as well as checking each table prior to opening to ensure its proper set
  • Develop a complete working knowledge of the menus, menu ingredients and restaurant information
  • Take drink orders, prepare cold and hot beverages, and serve them in a timely fashion
  • Maintain accurate cash handling, process transactions through the POS and count back change to customers
  • Conduct all opening procedures including setting up the complimentary coffee and food displays
  • Provide information and assistance to Residence Club guests as requested, giving them an orientation of the facilities
  • Be familiar with all Residence Club services and hours of operation
  • Ensure safety procedures are followed when using the food and beverage equipment and notify Security of any accident or injury
  • Stock, re-stock, and organize the retail items in the coffee shop needed
  • Handle, store and utilize all chemicals properly and safely
  • Handle any guest inconvenience or complaint swiftly and inform management of the situation and how it was resolved

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location