Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Life insurance
Tuition Reimbursement
Employee assistance program
Training opportunities
Referral program
Job Description
HMSHost is a leading provider of food and beverage services within travel venues like airports, highways, and amusement parks. Renowned for delivering high-quality customer experiences, HMSHost operates a vast network of establishments worldwide, serving millions of travelers annually. The company is committed to nurturing a robust work environment that promotes employee growth, career development, and comprehensive benefits, making it an employer of choice in the hospitality sector. At San Diego Airport, HMSHost offers a vibrant workplace dedicated to enriching the traveler experience through excellent dining services and guest interactions. This location is part of a broad portfolio of restaurants and... Show More
Job Requirements
- High school diploma or equivalent preferred
- Previous customer service experience preferred
- Ability to handle cash accurately and securely
- Strong communication skills
- Ability to work in a fast-paced environment
- Physical capability to stand for extended periods and perform light physical tasks
- Legally authorized to work in the United States
Job Qualifications
- Customer service and cash handling experience preferred
- Excellent organization skills
- Ability to read and interpret restaurant's seating chart
- Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
- Ability to bend, twist, and stand to perform normal job functions
- Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
Job Duties
- Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile and appropriate greeting following HMSHost customer service standards
- Records customer reservations or seating times in a consistent manner providing the highest quality of service to the customer at all times
- Maintains and updates restaurant seating charts
- Proper set up and maintenance of the dining room areas before serving
- Assists with maintaining sufficient stock of roll up silverware for the incoming shift
- Seats guests and advises them on menus and beverage choices based on required in-depth knowledge
- Oversees the delivery and servicing of food and beverages
- Liaises between kitchen staff and floor staff to ensure the guests' experience meets concept/company standards
- Performs the tasks of the cashier and/or bus person as required including cashing out guests checks to speed up service
- Understands and follows HMSHost cash handling policies and procedures and maintain proper security of cash at all times
- Patrols assigned station, refilling water and coffee, removing service items and condiments per establishment procedures
- Performs other duties in a team effort during downtime which may include rolling silverware, expediting food orders, washing dishes, preparing food for the To-go areas and properly cleaning and filling table condiments (salt & pepper, sugar, napkins, ketchup and mustard bottles)
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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