Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $23.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
vacation
sick leave
Holiday pay
401(k) Plan
Job Description
Claremont Resort & Club is a distinguished luxury resort nestled in the scenic Berkeley and Oakland Hills, spanning 22 acres of exquisite surroundings with breathtaking views of the San Francisco Bay. With a history that spans over a century, this resort is celebrated for its timeless 19th-century architecture seamlessly integrated with modern amenities, setting a high standard for hospitality in the Bay Area. The resort offers guests a world-class experience with its superb dining at Limewood, a tranquil urban oasis at The Spa at the Claremont, and total wellness offerings at The Club at the Claremont. This prestigious establishment emphasizes... Show More
Job Requirements
- high school diploma or equivalent
- previous customer service experience preferred
- ability to work flexible hours including weekends and holidays
- strong interpersonal skills
- basic literacy and numeracy skills
- ability to stand and walk for extended periods
- reliable attendance and punctuality
Job Qualifications
- ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials
- ability to remember, recite and promote the variety of menu items
- ability to move throughout a crowded room to seat guests with or without reasonable accommodation
- ability to effectively deal with customer complaints and concerns in a friendly and positive manner, including listening and providing proactive solutions
- ability to establish and maintain effective working relationships with associates, customers, and patrons
- effective verbal and written communication skills
- ability to adapt communication style to different audiences
Job Duties
- meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu
- read, maintain, and make daily entries in the logbook to coordinate communication between shifts and management
- maintain proper set-up of dining room
- receive records and make any necessary arrangements for reservations and special functions in the restaurant
- comply with attendance rules and be available to work on a regular basis
- perform any other job-related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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