Applebee's logo

Applebee's

Host/Hostess

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $11.00 - $16.00
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Work Schedule

Rotating Shifts
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Paid training
Retirement Plan

Job Description

Potomac Family Dining Group is a well-regarded hospitality company that operates various family-friendly dining establishments, including popular chain restaurants such as Applebee's. Their focus is on delivering exceptional guest experiences by maintaining high standards of customer service, ambiance, and quality food. Potomac Family Dining Group prides itself on fostering a welcoming environment for guests of all ages and backgrounds, by ensuring their employees embody the core values of friendliness, efficiency, and professionalism. The company's commitment to excellence extends to staff training and support, which helps maintain their respected brand reputation within the community and the industry at large.
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Job Requirements

  • 16+ years old
  • reliable transportation required
  • ability to build relationships
  • ability to be a team player
  • ability to follow manager instructions and guidance
  • ability to communicate and behave professionally at all times

Job Qualifications

  • Friendly and engaging demeanor
  • prior work experience preferred
  • reading, writing, and verbal communication skills required
  • bi-lingual experience a plus
  • ability to build relationships
  • ability to be a team player
  • ability to follow manager instructions and guidance
  • ability to communicate and behave professionally at all times

Job Duties

  • Greets and seats all guests in a friendly manner
  • assists in maintaining the overall guest flow
  • ensures seating service is rotated among server area assignments
  • opens doors for arriving and departing guests
  • remains visible in the front of house and faces main entrance
  • occasionally delivers food and drinks when extra assistance is needed
  • interacts verbally with guests creating a friendly and upbeat atmosphere
  • completes assigned opening and closing side work
  • participates in clearing and resetting of dining tables using team delivery standards
  • observes guests and responds to requests
  • maintains a clean and organized work area
  • explains and demonstrates usage of Tabletop Electronic Devices to guests
  • drives sales with suggestive selling
  • accommodates special needs such as booster chairs and high chairs
  • manages waitlist during busy times
  • occasionally serves guests in Carside To-Go or Server roles
  • fills out feature documents
  • assists in general front of house maintenance including maintaining restrooms, light cleaning, washing windows, rotating sani-buckets, setting up expo line, emptying trash, rolling silverware, and maintaining restaurant curb appeal

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location