Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.55 - $1.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program
Job Description
Cowboy Ciao is a vibrant restaurant located within Phoenix Sky Harbor International Airport, specifically in Terminal 4 at Gate B21. The restaurant is part of the HMSHost family, a global leader in providing dining and retail services to travelers across airports in the United States and worldwide. HMSHost is renowned for its commitment to delivering exceptional customer experiences and operational excellence. Situated at 3400 East Sky Harbor Boulevard, Phoenix, AZ, Cowboy Ciao offers guests a unique and upbeat dining atmosphere that complements the dynamic environment of a major international airport.
HMSHost, the employer, offers attractive career opportunities intertwined with comprehen... Show More
HMSHost, the employer, offers attractive career opportunities intertwined with comprehen... Show More
Job Requirements
- Ability to speak, read, and comprehend instructions and policy documents
- Customer service and cash handling experience preferred
- Excellent organization skills
- Ability to read and interpret restaurant seating charts
- Demonstrates ability to interact with the public and coworkers in a friendly and enthusiastic manner
- Ability to bend, twist, and stand to perform normal job functions
Job Qualifications
- High school diploma or equivalent preferred
- Previous customer service experience preferred
- Ability to read and interpret restaurant seating charts
- Strong interpersonal and communication skills
- Ability to multitask and work in a fast-paced environment
- Friendly, enthusiastic, and outgoing attitude
- Basic cash handling skills knowledge
Job Duties
- Greet guests and seat them at an appropriate table
- Record customer reservations or seating times accurately
- Maintain and update restaurant seating charts
- Properly set up and maintain dining room areas before service
- Assist with stocking roll up silverware for shifts
- Advise guests on menus and beverage choices using in-depth knowledge
- Oversee the delivery and servicing of food and beverages
- Liaise between kitchen and floor staff to ensure guest experience quality
- Perform cashier and bus person tasks as needed
- Follow cash handling policies and maintain cash security
- Patrol assigned station refilling water and coffee and removing service items
- Perform additional duties as assigned during downtime such as rolling silverware and expediting orders
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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