Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.50 - $16.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Flexible Schedule
Employee Discounts
Training and Development
employee recognition programs
Job Description
Hotel Granada, managed by Aparium Hotel Group, is a distinguished boutique hotel located in Atlanta with a rich history dating back to 1923. The hotel features 120 rooms and offers guests a unique blend of historic charm and modern luxury. At the heart of Hotel Granada is a lively courtyard that serves as an all-day dining and drinking destination for museum goers, locals, and hotel guests. The establishment also boasts an elevated cocktail bar downstairs, known for its carefully crafted drinks program, making it one of Atlanta's most sought-after spots. Aparium Hotel Group, founded in 2011, prides itself on creating... Show More
Job Requirements
- passion for the people, place and culture of our community
- love of restaurants and guest service also required
- must meet local age requirements in order to serve alcohol
- available to work a flexible schedule to include nights, weekends and holidays
- weekend availability
- ability to continuously stand and/or walk for the majority of a shift, including negotiating wet tile floor and steps
- fine motor coordination is needed to pour beverages, decorate cocktails and folding napkins
- ability to roll and/or carry tables and chairs when needed
- ability to lift and/or carry a 30 lb. tray, crate or box
- ability to carry over shoulder occasionally
- utilize hand and elbow movements for polishing glassware, silver, setting up tables, shaking, pouring and mixing drinks
- excellent sight and balance needed for negotiating varied floor surfaces
- ability to handle lighted candles and hot fluids (coffee and tea)
Job Qualifications
- minimum of one year experience as a host in either a free-standing or hotel restaurant
- experience with taking, making, and executing reservations in a reservation platform
- tiPS alcohol service certification and SafeStaff Certificate of Completion, or ability to obtain such within 30 days of hire
- fluency in English both verbally and non-verbally
- basic computing skills in Word, Excel, and Outlook
Job Duties
- uphold and model the company’s principles of people, place and character, driving collaboration, intuition, and trans-local hospitality
- assist in all aspects of a guest’s experience from beginning to end by extending a friendly greeting in an inviting environment, ensuring proper set-up the host stand, reviewing reservations and making recommendations as to the setup of the room, executing on requests in a friendly and timely manner, ensuring satisfaction throughout and adjusting as necessary
- participate in daily line ups and quarterly all staff meetings to further develop ideas and objectives with the service team while simultaneously providing constructive feedback and strategizing to overcome and correct any previously missed opportunities
- inspect the cleanliness of each section of the dining room and the private dining rooms and make necessary improvements as well as check each table prior to opening to ensure its properly set
- pick up the daily menus and insert them properly in their covers
- and inspect every menu and list to ensure their condition and appearance
- develop a complete working knowledge of the menus, menu ingredients and what is unavailable for the day
- know the server stations, their daily assignments, their personal timing patterns, and their maximum workload capacity, and of course balance and close shift properly
- answer telephones according to hotel standard and take reservations or provide information regarding the restaurant or any other hotel service
- carry trays, bus, and reset tables with linen, china, glass and silver as needed
- complete side work assigned by manager
- observe conditions of all physical facilities and relay any challenges to the food and beverage leadership team to make corrections and improvements as needed
- communicate effectively with the F&B and Culinary teams to ensure all guests get their food as ordered in timely fashion
- assist in other areas of the F&B Department as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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