Job Overview
Employment Type
Temporary
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.55 - $1.00
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan
Life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program
Job Description
Chelsea's Kitchen, operated by HMSHost, is a vibrant dining establishment located in Terminal 4 of Phoenix Sky Harbor International Airport, Arizona. HMSHost is a leading provider of dining and retail services in travel venues, known for delivering exceptional customer experiences to travelers across the globe. As part of the HMSHost family, Chelsea's Kitchen offers a dynamic and fast-paced working environment, where employees are empowered to create memorable dining experiences for guests in a high-traffic airport location.
Chelsea's Kitchen prides itself on quality cuisine and excellent customer service, focusing on welcoming guests from diverse backgrounds and providing them with comfortable, enj... Show More
Chelsea's Kitchen prides itself on quality cuisine and excellent customer service, focusing on welcoming guests from diverse backgrounds and providing them with comfortable, enj... Show More
Job Requirements
- High school diploma or equivalent preferred
- Customer service and cash handling experience preferred
- Excellent organizational skills
- Ability to read and interpret restaurant seating charts
- Ability to interact positively with guests and coworkers
- Ability to bend, twist, and stand for extended periods
- Ability to communicate effectively with guests and team members
Job Qualifications
- Customer service experience preferred
- Cash handling experience preferred
- Excellent organization skills
- Ability to read and interpret restaurant’s seating chart
- Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
- Ability to bend, twist, and stand to perform normal job functions
- Ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
Job Duties
- Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile and appropriate greeting following HMSHost customer service standards
- Records customer reservations or seating times in a consistent manner providing the highest quality of service to the customer at all times
- Maintains and updates restaurant seating charts
- Proper set up and maintenance of the Dining Room areas before serving
- Assists with maintaining sufficient stock of roll up silverware for the incoming shift
- Seats guests and advises them on menus and beverage choices based on required in-depth knowledge
- Oversees the delivery and servicing of food and beverages
- Liaises between kitchen staff and floor staff to ensure the guests' experience meets concept/company standards
- Performs the tasks of the cashier and/or bus person as required including cashing out guests checks to speed up service
- Understands and follows HMSHost cash handling policies and procedures and maintain proper security of cash at all times
- Patrols assigned station, refilling water and coffee, removing service items and condiments per establishment procedures
- Performs other duties in a team effort during downtime which may include rolling silverware, expediting food orders, washing dishes, preparing food for the To-go areas and properly cleaning and filling table condiments (salt & pepper, sugar, napkins, ketchup and mustard bottles)
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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