Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.55
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k)
Life insurance
Tuition Reimbursement
Employee assistance program
Training opportunities
Referral Bonus
Job Description
HMSHost is a leading global provider of food and beverage services for travelers, operating primarily in airports, travel plazas, and other high-traffic locations. The company is renowned for delivering exceptional dining experiences, maintaining high standards of customer service, and partnering with well-known brands to offer diverse culinary options. As an established and reputable organization within the hospitality industry, HMSHost emphasizes employee growth, workplace safety, and customer satisfaction. They are committed to fostering an inclusive environment that supports both personal and professional development, ensuring team members have access to robust training programs and career advancement opportunities.
The role of the Ho... Show More
The role of the Ho... Show More
Job Requirements
- High school diploma or equivalent preferred
- Customer service and cash handling experience preferred
- Ability to stand for extended periods
- Ability to bend and twist
- Strong communication skills
- Ability to read and interpret seating charts
- Friendly and outgoing demeanor
Job Qualifications
- Customer service and cash handling experience preferred
- Excellent organization skills
- Ability to read and interpret restaurant's seating chart
- Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
- Ability to bend, twist, and stand to perform normal job functions
- Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
Job Duties
- Maintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile and appropriate greeting following HMSHost customer service standards
- Records customer reservations or seating times in a consistent manner providing the highest quality of service to the customer at all times
- Maintains and updates restaurant seating charts
- Proper set up and maintenance of the Dining Room areas before serving
- Assists with maintaining sufficient stock of roll up silverware for the incoming shift
- Seats guests and advises them on menus and beverage choices based on required in-depth knowledge
- Oversees the delivery and servicing of food and beverages
- Liaises between kitchen staff and floor staff to ensure the guests' experience meets concept/company standards
- Performs the tasks of the cashier and/or bus person as required including cashing out guests checks to speed up service
- Understands and follows HMSHost cash handling policies and procedures and maintain proper security of cash at all times
- Patrols assigned station, refilling water and coffee, removing service items and condiments per establishment procedures
- Performs other duties in a team effort during downtime which may include rolling silverware, expediting food orders, washing dishes, preparing food for the To-go areas and properly cleaning and filling table condiments (salt & pepper, sugar, napkins, ketchup and mustard bottles)
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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