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Terranea Resort

Host/Greeter

Job Overview

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Employment Type

Temporary
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.00
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Work Schedule

Flexible
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Benefits

Flexible Schedule
Holiday pay
Employee Discounts
team environment
training provided

Job Description

The Lodge Kitchen and Owl's Nest, part of Sunriver Resort, is a prominent dining destination known for its warm ambiance and exceptional service, especially during the holiday season. Sunriver Resort itself is a well-established resort and residential community that attracts visitors year-round with its beautiful natural surroundings and wide array of recreational activities. The Lodge Kitchen and Owl's Nest offer guests a memorable dining experience, featuring a diverse menu with quality food and beverage options served in a welcoming environment. At Sunriver Resort, a strong emphasis is placed on core values such as trust, open and honest communication, and commitment,... Show More

Job Requirements

  • able to work flexible hours and days
  • current food handler permit required
  • must be able to stand for extended periods of time
  • must be able to personally lift up to 20 lbs on a frequent basis
  • must be able to occasionally lift over 40 lbs with assistance

Job Qualifications

  • knowledge of food and beverage products including menu items and prices for all meal periods
  • knowledge of property-wide facilities and services
  • possess excellent telephone and organizational skills
  • ability to greet guests with a warm and professional demeanor
  • ability to work in a fast-paced environment
  • excellent communication and interpersonal skills

Job Duties

  • clock in and check in with the manager-on-duty
  • greet and welcome every guest as they enter the lodge restaurants
  • acknowledge and thank all guests as they depart
  • confirm the number of people in each party and inquire if there are any special needs or requests
  • record necessary information on waiting lists when the restaurant is full
  • use proper paging procedures when paging anyone
  • escort every guest to the table, hand out menus, and ensure table(s) are properly set up
  • ensure even seating of the restaurant by seating the tables in proper rotation
  • maximize the seating of the restaurant
  • use proper telephone procedures
  • assist servers with refilling beverages and/or clearing tables as directed by the manager-on-duty
  • complete assigned side work
  • comply with all Sunriver policies, procedures, and safety regulations
  • train and welcome new hosts/hostesses
  • lead and direct the flow of service and reservations by coaching host team members
  • communicate guest information and feedback with the manager-on-duty

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location