Job Overview
Compensation
Type:
Hourly
Rate:
Range $13.50 - $16.75
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
Loews New Orleans Hotel stands as an iconic representation of the vibrant culture and rich history of New Orleans, Louisiana. Nestled in the heart of the Warehouse District, this luxury hotel perfectly blends comfort with the unique charm and romance that the city is famous for. Drawing inspiration from the timeless works of Tennessee Williams, whose stories and plays capture the spirit of New Orleans, Loews offers guests an immersive experience that reflects the city’s soulful character. Whether visiting for leisure or business, guests can enjoy elegant accommodations, fine dining, and an inviting atmosphere that pays tribute to the city’s... Show More
Job Requirements
- High school diploma or equivalent
- minimum 2 years of experience in restaurant supervision or related hospitality field
- strong communication skills
- ability to multitask and handle stressful situations
- basic computer skills
- availability to work flexible hours including evenings, weekends and holidays
- ability to stand for extended periods
- excellent customer service orientation
Job Qualifications
- High school diploma or equivalent
- previous experience in restaurant supervision or related hospitality field
- strong communication and interpersonal skills
- ability to work in a fast-paced environment
- knowledge of reservation systems and guest service software
- attention to detail
- leadership and team management abilities
- problem-solving skills
Job Duties
- Supervises restaurant activities in absence of manager
- controls reservation book, accepts reservations and enters them accurately into the record
- maintains guest history files and uses information to enhance repeat guests experience
- assigns work stations and pre-meal side work, inspects dining room and service areas to ensure completion of all tasks prior to start of meal period
- maintains guest records to record arrival, cover count, seat assignment, turnover, availability
- inspects menus to ensure cleanliness and acceptability
- greets guests in a polite professional manner
- determines guest needs, verifies table availability, assigns appropriate table for seating
- guides guests to appropriate table
- assists guests with seating, and presents menu
- ensures removal of unnecessary place settings at occupied tables
- notifies server of guest seating, and communicates any special needs or requests
- inspects dining room appearance constantly, assigns correction of deficiencies to appropriate team member
- monitors dining room activity, assists servers and assistants as needed to ensure performance to standard
- assigns post meal side work, inspects dining room and service areas to ensure completion of all tasks
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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