Job Overview
Compensation
Type:
Hourly
Rate:
Range $12.00 - $17.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Employee wellness programs
Job Description
Loews Philadelphia Hotel is a prestigious establishment located in the nation's first skyscraper, blending rich historical significance with modern luxury and sophistication. Situated in Philadelphia's vibrant downtown, this upscale hotel offers guests a unique experience where history meets present-day comfort. The city itself is known for its expanding skyline, diverse cultural atmosphere, and a flourishing arts scene, making it an ideal location for visitors seeking both business and leisure accommodations. Loews Philadelphia Hotel prides itself on exceptional guest services, elegant amenities, and a warm, inviting ambiance that reflects Philadelphia's dynamic character and heritage.
The role available at Loews Philadel... Show More
The role available at Loews Philadel... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in restaurant or hotel supervisory role
- proficient in reservation system management
- excellent verbal and written communication skills
- ability to work flexible hours including evenings, weekends and holidays
- strong problem-solving skills
- ability to remain calm under pressure
Job Qualifications
- Experience in restaurant supervision or similar hospitality role
- excellent communication and interpersonal skills
- strong leadership and team management abilities
- attention to detail and organizational skills
- ability to handle multiple tasks in a fast-paced environment
- knowledge of reservation management systems
- customer service orientation
- familiarity with hospitality industry standards
Job Duties
- Supervises restaurant activities in absence of Manager
- controls reservation book, accepts reservations and enters them accurately into the record
- maintains guest history files and uses information to enhance repeat guests experience
- assigns work stations and pre-meal side work, inspects dining room and service areas to ensure completion of all tasks prior to start of meal period
- maintains guest records to record arrival, cover count, seat assignment, turnover, availability
- inspects menus to ensure cleanliness and acceptability
- greets guests in a polite professional manner
- determines guest needs, verifies table availability, assigns appropriate table for seating
- guides guests to appropriate table
- assists guests with seating, and presents menu
- ensures removal of unnecessary place settings at occupied tables
- notifies server of guest seating, and communicates any special needs or requests
- inspects dining room appearance constantly, assigns correction of deficiencies to appropriate team member
- monitors dining room activity, assists servers and assistants as needed to ensure performance to standard
- assigns post meal side work, inspects dining room and service areas to ensure completion of all tasks
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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