Hostess/Cashier - Shobu - PT

Toledo, OH, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $12.00 - $16.00

Work Schedule

Weekend Shifts

Night Shifts

Benefits

day-one medical coverage

401(k) matching

Annual performance bonus

Paid Time Off

wellness programs

Financial well-being support

Mental well-being support

Job Description

PENN Entertainment is a prominent player in the gaming and hospitality industry, delivering an engaging and dynamic environment where employees are encouraged to thrive professionally while having fun. The company operates numerous venues that offer a combination of casino gaming, dining, and entertainment experiences. As a respected leader in this sector, PENN Entertainment prides itself on fostering a diverse and inclusive workplace where team members are driven by their passion for providing exceptional customer service and creating memorable experiences for guests. The organization's culture emphasizes teamwork, growth, and well-being, offering employees a supportive atmosphere that champions career advancement and personal... Show More

Job Requirements

High school diploma or equivalent
previous customer service experience in a high-volume operation preferred
read, write, speak and understand English
able to work on a POS system
able to count cash
excellent customer service/communication skills
available to work required schedule which may include nights, weekends, holidays and overtime as needed
must meet professional appearance standards as prescribed by company policy
must be physically mobile with reasonable accommodation
must be able to respond to visual and oral cues
must be able to reach above and below the shoulder, grip small items (i.e., flatware, plates, cups, glasses), bend, stoop and twist while carrying restaurant stock to and from supply areas
able to reach across tables
able to stand and walk for up to four hours
able to use hand motions when cleaning and wiping menus and tabletops
must be able to tolerate industry standard chemicals used for cleaning and sanitizing
able to tolerate noise and bright lights
able to work at a fast pace in an often crowded/noisy environment
must be able to maintain a neat, well-groomed, professional appearance and uphold the company appearance standards
must maintain good posture and poise throughout shift
physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas

Job Qualifications

High school diploma or equivalent
previous customer service experience in a high-volume operation preferred
read, write, speak and understand English
excellent customer service/communication skills
able to work on a POS system
able to count cash

Job Duties

Providing fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff
greets, and welcome, each guest entering restaurant
seating guests in restaurant as per specified rotation requirements
maintaining proper seating and reservation documentation
monitoring restaurant for table availability
keeping designated working area clean and organized, wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety standards
assisting servers and bussers in their duties (e.g., refill water glasses and coffee cups, helps pre-bus and bus tables, attend to guest needs) as necessary, or required
completing all assigned closing duties at end of shift
knowing and promoting current casino events and programs and can give guests directions to all casino areas
thanking customers, inviting them back, wishing them luck and making it easy for them to get back in play

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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