Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Benefits
day-one medical coverage
401(k) matching
Annual performance bonus
wellness programs
Paid Time Off
Career growth support
Job Description
PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences with 43 destinations across North America, as well as online sports betting and iCasino through theScore Bet Sportsbook and Casino. The company is renowned for its fast-paced, dynamic environment which combines fun and professionalism, offering a workplace that supports diverse talents passionate about delivering exceptional guest experiences. PENN Entertainment not only values entertainment but also prioritizes sustainability, diversity, and community engagement, ensuring a comprehensive approach to its operations that benefits team members, vendors, customers, and the planet. By fostering an inclusive culture and career growth... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience in a high-volume operation preferred
- Read, write, speak and understand English
- Able to work on a POS system
- Able to count cash
- Excellent customer service/communication skills
- Available to work required schedule including nights, weekends, holidays and overtime
- Must meet professional appearance standards as prescribed by company policy
- Must be physically mobile with reasonable accommodation
- Must be able to respond to visual and oral cues
- Must be able to reach above and below the shoulder, grip small items
- Must be able to bend, stoop and twist while carrying restaurant stock
- Must be able to stand and walk up to four hours
- Must be able to use hand motions when cleaning and wiping menus and tabletops
- Must be able to tolerate industry standard chemicals used for cleaning and sanitizing
- Able to tolerate noise and bright lights
- Able to work at a fast pace in an often crowded/noisy environment
- Must maintain a neat, well-groomed, professional appearance and uphold company standards
- Must maintain good posture and poise throughout shift
- Physically mobile including ability to push, pull, carry and lift up to 25 lbs, and ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing duties
Job Qualifications
- High school diploma or equivalent
- Previous customer service experience in a high-volume operation preferred
- Read, write, speak and understand English
- Ability to use a POS system
- Ability to count cash
- Excellent customer service and communication skills
- Availability to work nights, weekends, holidays and overtime as needed
- Maintain professional appearance standards
- Physically mobile with reasonable accommodations
- Ability to respond to visual and oral cues
- Ability to reach above and below the shoulder, grip small items such as flatware, plates, cups, glasses
- Ability to bend, stoop and twist while carrying restaurant stock
- Ability to stand and walk for up to four hours
- Ability to use hand motions for cleaning and wiping menus and tabletops
- Tolerate industry standard cleaning chemicals
- Tolerate noise and bright lights
- Ability to work fast-paced in crowded/noisy environment
- Maintain neat, well-groomed, professional appearance
- Maintain good posture and poise throughout shift
- Physical ability to push, pull, carry and lift up to 25 lbs, reach, bend, twist, stoop, stack, crouch, kneel and balance
Job Duties
- Provide fast, friendly, professional and responsive customer service to restaurant guests and staff
- Greet and welcome each guest entering the restaurant
- Seat guests according to specified rotation requirements
- Maintain proper seating and reservation documentation
- Monitor restaurant for table availability
- Keep designated working area clean and organized, assist in maintaining cleanliness of dining room and cashiering area
- Assist servers and bussers with duties such as refilling water glasses and coffee cups, pre-bussing and bussing tables, attending to guest needs
- Complete all assigned closing duties at end of shift
- Know and promote current casino events and programs and provide guests with directions to casino areas
- Thank customers, invite them back, wish them luck and facilitate easy return to play
Job Qualifications
Experience
No experience required
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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