Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
401(k) matching
Paid Time Off
Annual performance bonus
wellness programs
Medical Coverage
Job Description
PENN Entertainment is a leading company in the gaming and entertainment industry, recognized for its dynamic and fast-paced environment where client satisfaction and employee growth are paramount. As a prominent player in the entertainment sector, PENN Entertainment operates various hospitality and gaming venues that attract a diverse clientele seeking enjoyment and recreation. The company strongly values a culture of fun and enthusiasm, fostering an engaging workplace where employees are motivated to provide exceptional service and create memorable experiences for guests. PENN Entertainment invests in the professional development of its team members, offering robust support systems to facilitate career advancement and... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience in a high-volume operation preferred
- Read, write and speak and understand English
- Able to work on a POS system
- Able to count cash
- Excellent customer service and communication skills
- Available to work required schedule which may include nights, weekends, holidays and overtime as needed
- Must meet professional appearance standards as prescribed by company policy
- Must be physically mobile with reasonable accommodation
- Must be able to respond to visual and oral cues
- Must be able to reach above and below the shoulder, grip small items, bend, stoop and twist while carrying restaurant stock
- Able to tolerate industry standard chemicals used for cleaning and sanitizing
- Able to tolerate noise and bright lights
- Able to work at a fast pace in an often crowded and noisy environment
- Must maintain a neat, well-groomed, professional appearance and uphold the company appearance standards
- Must maintain good posture and poise throughout shift
- Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs, and ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas
Job Qualifications
- High school diploma or equivalent
- Previous customer service experience in a high-volume operation preferred
- Excellent customer service and communication skills
- Able to work on a POS system
- Able to count cash
- Must meet professional appearance standards as prescribed by company policy
- Must be physically mobile with reasonable accommodation
- Must be able to respond to visual and oral cues
- Must be able to reach above and below the shoulder, grip small items, bend, stoop and twist while carrying restaurant stock
- Able to tolerate industry standard chemicals used for cleaning and sanitizing
- Able to tolerate noise and bright lights
- Able to work at a fast pace in an often crowded and noisy environment
- Must maintain a neat, well-groomed, professional appearance and uphold the company appearance standards
- Must maintain good posture and poise throughout shift
- Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs, and ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas
Job Duties
- Providing fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff
- Greets and welcomes each guest entering restaurant
- Seating guests in restaurant as per specified rotation requirements
- Maintaining proper seating and reservation documentation
- Monitoring restaurant for table availability
- Keeping designated working area clean and organized, wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety standards
- Assisting servers and bussers in their duties such as refilling water glasses and coffee cups, helps pre-bus and bus tables, attend to guest needs as necessary or required
- Completing all assigned closing duties at end of shift
- Knowing and promoting current casino events and programs and can give guests directions to all casino areas
- Thanking customers, inviting them back, wishing them luck and making it easy for them to get back in play
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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