TPG Hotels & Resorts logo

TPG Hotels & Resorts

Hostess/Cashier

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $10.50 - $14.75
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Disability insurance
supplemental life insurance
Identity Theft Protection
flexible spending accounts
401(k) retirement plan
Paid Time Off
vacation
Holidays
Employee assistance program
hotel discounts

Job Description

This hospitality establishment is a distinguished hotel and restaurant known for its commitment to exceptional guest service and high-quality dining experiences. Renowned for blending traditional hospitality values with modern service practices, the organization prides itself on its attention to customer needs and its dedication to providing an inviting and professional environment. As part of a larger renowned portfolio in the hospitality industry, this company offers a dynamic and enriching work environment for its team members. It merges a commitment to employee growth with a guest-first mindset to maintain its reputation as a leader in the hotel and resort sector.
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Job Requirements

  • High school education
  • One or more years of related experience
  • Ability to understand and provide friendly guest service
  • Ability to understand and comply with proper seating chart rotation
  • Ability to process guest bills and payments in compliance with cash handling, credit card transactions, room charge processes and accounting policies and procedures

Job Qualifications

  • High school education
  • One or more years of related experience
  • Alcohol awareness certification preferred
  • Familiarity with hospitality industry practices preferred
  • Ability to understand and provide friendly guest service
  • Ability to understand and comply with proper seating chart rotation
  • Ability to process guest bills and payments in compliance with cash handling, credit card transactions, room charge processes and accounting policies and procedures

Job Duties

  • Meets arriving customers as they enter restaurant with cordial greeting
  • Escorts to assigned tables, issues menus and solicits rapport in order to accommodate special needs or requests
  • Assigns sections and notifies servers of new seats in their section to ensure the customers receive immediate and proper attention
  • Maintains a highly visible appearance in restaurant during entire shift by remaining at the cashier station and periodically circulating through the restaurant in order to assist servers, to respond to any customer requests and to assess the efficiency of the operation for management
  • Receives payment and processes the transaction on computerized cash register, counting back change out loud for the protection of guest and restaurant
  • Verifies accuracy of all items on guest checks by confirming correct pricing, discounts and method of payment
  • Elicits feedback from departing customers on products and services in order to improve the operation to increase customer base and maximize revenues

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.