Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $18.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Vacation Time
sick leave
Holiday pay
401(k) Plan
Job Description
The Moran Hotel, located in the vibrant heart of West Houston within the CYTYCENTRE district, is a premier AAA Four Diamond hotel renowned for its commitment to excellence and genuine hospitality. This elegant establishment offers a sophisticated blend of contemporary luxury and warm, inviting atmosphere designed to meet the needs of both business travelers and leisure guests alike. With its meticulously curated design and a broad range of high-quality amenities, The Moran Hotel provides an unparalleled experience facilitating comfort, elegance, and personalized service. The hotel prides itself on its refined accommodations, exquisite dining options, and an attentive staff dedicated to... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a customer service or hospitality role preferred
- Strong interpersonal skills
- Ability to stand and walk for extended periods
- Availability to work flexible schedules including evenings, weekends, and holidays
- Ability to handle multiple tasks in a fast-paced environment
- Willingness to work as part of a team
- No tips or discretionary performance bonus eligibility
Job Qualifications
- Ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials
- Ability to remember, recite and promote the variety of menu items
- Ability to move throughout a crowded room to seat guests with or without reasonable accommodation
- Ability to effectively deal with customer complaints and concerns in a friendly and positive manner
- Ability to establish and maintain effective working relationships with associates, customers, and patrons
- Effective verbal and written communication skills
- Ability to adapt communication style to suit different audiences
Job Duties
- Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu
- Read, maintain, and make daily entries in the logbook to coordinate communication between shifts and management
- Maintain proper set-up of dining room
- Receive records and make any necessary arrangements for reservations and special functions in the restaurant
- Comply with attendance rules and be available to work on a regular basis
- Perform any other job-related duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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