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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Career development opportunities
Work-life balance
team environment
Employee Discounts
Job Description
Papi Steak in Miami is a prestigious dining venue operated by Groot Hospitality, a company renowned for its commitment to excellence in the hospitality industry. This steakhouse is celebrated for offering guests a remarkable dining experience marked by exceptional food quality, superior service, and a vibrant atmosphere. Papi Steak prides itself on its diverse workforce that embodies a passion for hospitality, upholding the highest standards of guest service while contributing to a dynamic and fast-paced work environment. As part of Groot Hospitality, the restaurant emphasizes professional development, work-life balance, and meaningful career opportunities within the hospitality sector.
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Job Requirements
- High school diploma or equivalent
- Minimum of 1 year of relevant experience
- Fluent in English
- Excellent communication skills
- Ability to multitask
- Attention to detail, cleanliness and safety
- Patience and customer-oriented approach
- Excellent people skills with a friendly attitude
- Responsible and trustworthy
- Ability to exert up to 20 pounds of force occasionally and/or 10 pounds of force frequently
- Ability to be mobile for a minimum of 6 hours on feet
Job Qualifications
- High school diploma or equivalent preferred
- Minimum of 1 year of experience in hospitality or related customer service
- Fluent in English
- Excellent communication skills
- Ability to multitask effectively
- Attention to detail, cleanliness, and safety standards
- Patience and customer-oriented approach
- Strong people skills with a friendly attitude
- Responsible and trustworthy
- Knowledge of food and beverage menus
- Familiarity with health department food safety guidelines
Job Duties
- Attend all restaurant required meetings and trainings
- Maintain regular attendance in compliance with Groot Hospitality/Papi Steak standards
- Ensure full time availability with flexibility to work variable schedules including evenings, holidays and weekends
- Maintain high standards of personal appearance, grooming, and wear the proper uniform
- Follow food safety and sanitary guidelines issued by the Health Department
- Complete assigned side-work within allocated timeframe
- Possess strong food and beverage menu knowledge
- Maintain complete knowledge of floor plan, table numbers, and stations
- Greet guests promptly with a positive attitude and smile
- Acknowledge VIP guests by name
- Answer phones and manage accurate waitlist and reservation counts
- Collect, store, and maintain menus ensuring cleanliness and currency
- Monitor table usage, availability, and turnover readiness
- Provide regular updates on guest counts to kitchen and management
- Check in frequently with guests waiting in bar area
- Thank guests by name upon departure
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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