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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $13.50 - $18.00
Benefits
Multiple Tiers of Medical Coverage
Dental Insurance
Vision Insurance
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
The Higgins Hotel, located in the vibrant heart of New Orleans, is a distinguished luxury hotel renowned for its rich historical significance and exceptional guest services. Named after Andrew Higgins, the extraordinary entrepreneur who designed and built over 20,000 boats pivotal in World War II, the hotel stands as a testament to heritage and innovation. Situated directly across the street from The National WWII Museum, The Higgins Hotel & Conference Center offers guests a unique blend of era-inspired accommodations and modern amenities, including 230 guest rooms and specialty suites, a full-service restaurant, a stylish lounge, a rooftop bar, and an... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service
- Ability to communicate effectively
- Friendly and approachable demeanor
- Ability to multitask efficiently
- Strong organizational skills
- Availability to work evenings, weekends, and holidays
- Basic computer proficiency including reservation systems
Job Qualifications
- High school diploma or equivalent
- Previous experience in a customer service role, preferably in a restaurant or hospitality setting
- Excellent communication and interpersonal skills
- Friendly and outgoing personality
- Ability to multitask and work in a fast-paced environment
- Strong organizational and time management skills
- Flexibility to work evenings, weekends, and holidays
- Knowledge of reservation systems and basic computer skills
Job Duties
- Greet guests with a warm and friendly smile upon arrival
- Escort guests to their tables and ensure seating arrangements are organized
- Provide menus, answer questions, and make recommendations
- Coordinate with the kitchen and servers to ensure timely service
- Assist with taking reservations and managing the waiting list
- Maintain a clean and organized host/hostess station
- Handle guest inquiries and resolve any issues or complaints
- Uphold high standards of professionalism and service excellence
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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