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STAR CONCESSIONS

Hostess - Norfolk, VA Chili's

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $12.25 - $17.00
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
team meals
uniform provided

Job Description

Our restaurant is a vibrant and welcoming dining establishment committed to providing an exceptional culinary experience to every guest. Known for its warm hospitality, delicious menu offerings, and inviting ambiance, our restaurant prides itself on creating memorable moments through excellent customer service and a friendly atmosphere. We cater to a diverse clientele who appreciate quality food and attentive service in a relaxed and comfortable setting. Operating with a strong focus on professional standards and team collaboration, our establishment continuously strives to enhance its reputation by maintaining high levels of guest satisfaction and operational efficiency.

We are currently seeking a ... Show More

Job Requirements

  • high school diploma or equivalent
  • strong communication skills
  • ability to greet guests warmly and professionally
  • experience with seating chart management preferred
  • ability to handle guest inquiries and complaints diplomatically
  • maintain professional personal appearance standards
  • ability to work in a fast-paced environment
  • flexible availability including weekends and holidays

Job Qualifications

  • high school diploma or equivalent
  • previous experience in a customer service role preferred
  • strong interpersonal and communication skills
  • ability to manage multiple tasks efficiently
  • professional appearance and demeanor
  • knowledge of reservation and seating management systems is a plus

Job Duties

  • greet each guest warmly and professionally as they enter the restaurant
  • provide assistance with seating arrangements and manage reservations
  • maintain an organized and accurate seating chart
  • ensure guests are seated in a timely manner and according to server rotation
  • coordinate with servers and kitchen staff to ensure a smooth flow of guests throughout the restaurant
  • maintain cleanliness and organization of the front entrance, host stand, and waiting area
  • address guest inquiries and provide information about the menu and restaurant services
  • handle any guest complaints or concerns promptly and professionally
  • treat all co-workers with respect and follow all critical policies including integrity, customer satisfaction, and efficiency

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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