Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $15.25
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
employee recognition programs
Job Description
Hilton is a premier global hospitality company known for its commitment to providing exceptional guest experiences across a variety of hotel brands. Established nearly a century ago, Hilton has grown to span the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. With a focus on delivering the finest accommodations, services, amenities, and outstanding value, Hilton continues to set the standard for excellence in hospitality worldwide. The company’s vision to "fill the earth with the light and warmth of hospitality" embodies the welcoming and inclusive culture that defines Hilton and its dedication to guests and... Show More
Job Requirements
- Minimum high school diploma or equivalent
- Previous experience in customer service or hospitality preferred
- Ability to communicate effectively in English
- Strong interpersonal and organizational skills
- Must maintain professional appearance and grooming standards
- Willingness to work flexible hours including weekends and holidays
- Knowledge of health and safety regulations
- Ability to handle guest inquiries politely and efficiently
Job Qualifications
- Positive attitude
- Good communication skills (oral and written)
- Committed to delivering high levels of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
- Degree in relevant area
- Experience in food and beverage department and/or industry
- Previous experience of cash handling
- Knowledge of food hygiene regulations
Job Duties
- Manage guest queries in a friendly, timely, and efficient manner
- Ensure knowledge of menu and all products
- Follow correct reporting procedures if faced with issues
- Practice Hilton grooming standards including uniform dress code, cleanliness and personal hygiene
- Assist callers courteously and promptly, taking messages accurately and passing them on without delay
- Have a good knowledge of the restaurant's sitting arrangements
- Comply with hotel security, fire regulations and all health and safety legislation
OysterLink supports restaurant and hospitality hiring.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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