Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
team events
Job Description
The Iron Horse Hotel is Milwaukee's iconic boutique destination, renowned for its unique blend of historic industrial roots and modern luxury. Established in a beautifully restored 1907 warehouse, this lifestyle hotel stands as Milwaukee's original choice for travelers seeking a distinctive urban experience. The hotel caters to road warriors and urban explorers alike, offering a blend of comfort, authenticity, and local pride. With a team that embodies passion, cleverness, and genuine hospitality, the Iron Horse Hotel delivers hand-crafted experiences that resonate with wit, attitude, and a deep connection to the community. Managed by Crescent Hotels & Resorts, a respected name... Show More
Job Requirements
- Ability to communicate in English
- Self-starting personality with even disposition
- Maintain professional appearance and manner
- Willingness to help co-workers and be a team player
- Ability to comprehend guest requests and related written materials
- Ability to effectively handle customer complaints
- Ability to establish and maintain effective working relationships
Job Qualifications
- Enthusiastic
- Detail oriented
- Dedicated
- Ability to communicate well in English
- Professional appearance and manner
- Ability to remember and promote menu items
- Strong interpersonal skills
Job Duties
- Greet and escort guests to tables in the restaurant
- Maintain a courteous and efficient operation of the dining room
- Communicate clearly with guests and co-workers
- Assist co-workers as needed and be a team player
- Comprehend guest requests, memos, reservations, and promotional materials
- Promote menu items and assist guests effectively
- Handle customer complaints and concerns positively and proactively
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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