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HOSTESS-CASHIER - Sportsbar - FT

Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) matching
wellness programs
Performance bonus
Medical Coverage

Job Description

PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences with 43 destinations across North America, along with an influential presence in online sports betting and iCasino through theScore Bet Sportsbook and Casino. The company has established itself as an industry leader by not only delivering top-notch entertainment but also by being deeply committed to values such as diversity and sustainability — supporting communities, team members, vendors, and the planet. PENN Entertainment is passionate about creating a vibrant work environment where fun, enthusiasm, and career growth are prioritized. The organization continually supports its employees’ ambitions... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Ability to read and write English
  • Ability to operate a POS system
  • Ability to handle cash accurately
  • Effective communication skills
  • Availability to work flexible hours including nights, weekends and holidays
  • Professional appearance
  • Physical ability to perform job duties including standing and walking for long periods
  • Ability to tolerate chemicals and high noise levels
  • Ability to work in fast-paced environment

Job Qualifications

  • High school diploma or equivalent
  • Previous customer service experience in a high-volume operation preferred
  • Read, write, speak and understand English
  • Able to work on a POS system
  • Able to count cash
  • Excellent customer service and communication skills
  • Available to work nights, weekends, holidays and overtime
  • Must meet professional appearance standards
  • Physically mobile with reasonable accommodation
  • Ability to respond to visual and oral cues
  • Ability to reach above and below the shoulder, grip small items, bend, stoop and twist
  • Ability to stand and walk for up to four hours
  • Able to tolerate industry standard cleaning chemicals
  • Able to tolerate noise and bright lights
  • Able to work at a fast pace in noisy environments
  • Maintain neat, well-groomed, professional appearance
  • Maintain good posture and poise throughout shift
  • Ability to push, pull, carry and lift up to 25 lbs
  • Ability to perform physical tasks involving pushing, pulling, reaching, bending, twisting, stooping, stacking, crouching, kneeling and balancing

Job Duties

  • Providing fast, friendly, professional and responsive customer service to restaurant guests and staff
  • Greeting and welcoming each guest entering the restaurant
  • Seating guests as per specified rotation requirements
  • Maintaining proper seating and reservation documentation
  • Monitoring restaurant for table availability
  • Keeping designated working area clean and organized
  • Assisting servers and bussers with duties such as refilling beverages and bussing tables
  • Completing all assigned closing duties at end of shift
  • Promoting current casino events and giving guests directions
  • Thanking customers and inviting them back

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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