Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Complimentary Meal
room discounts
Savings at Marcus Hotels
Discounted parking
Career growth opportunities
Early wage access
Paid Time Off
Life insurance
Employee assistance program
401(k)
Job Description
Mason Street Grill, located in downtown Milwaukee, is a vibrant dining destination known for its wood-grilled steaks, fresh seafood, handcrafted cocktails, and lively jazz music atmosphere. As a proud part of Marcus Hotels & Resorts, Mason Street Grill benefits from a rich heritage of over 60 years with a reputation for operational excellence and exceptional guest services. Our restaurant has become a local favorite not only for our delicious menu offerings but also for the exceptional service experience we provide, focusing on creating memorable dining moments for every guest. The ambiance of Mason Street Grill is carefully crafted to offer... Show More
Job Requirements
- Prior restaurant or hospitality experience required
- host/hostess experience preferred
- strong communication skills with a pleasant, professional phone voice
- ability to work in a fast-paced environment and remain composed during busy periods
- proficiency in English to communicate with guests and staff
- ability to move through crowded spaces while escorting guests
- knowledge of proper etiquette and guest service standards
- familiarity with reservation systems such as OpenTable preferred
- cash handling experience preferred
- flexible schedule including evenings, weekends, and holidays
Job Qualifications
- Prior restaurant or hospitality experience required
- strong communication skills with a pleasant, professional phone voice
- ability to work in a fast-paced environment and remain composed during busy periods
- proficiency in English to communicate with guests and staff
- ability to move through crowded spaces while escorting guests
- knowledge of proper etiquette and guest service standards
- familiarity with reservation systems such as OpenTable preferred
- cash handling experience preferred
- flexible schedule including evenings, weekends, and holidays
Job Duties
- Warmly greet guests as they arrive and check for reservations or log walk-ins
- Escort guests to their tables, present menus and wine lists, and introduce the assigned server
- Manage the flow of seating to ensure even distribution and timely service
- Receive, record, and organize reservations and special requests
- Answer phones promptly and courteously, using proper greeting and communication standards
- Maintain cleanliness and organization of the host stand and entry area
- Assist with coat check and validate guest parking
- Support servers and bussers by assisting as needed to ensure seamless service
- Perform other duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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