Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Flexible
Benefits
complimentary meal every shift
Room discounts at Marcus Hotels & Resorts and Historic Hotels of America properties
Savings at Marcus Hotels & Resorts restaurants, cafes, lounges, golf courses, ski resorts, and spas
Discounted parking
Two-for-one Marcus Theatres movie tickets
Career growth opportunities
Early wage access, paid time off, company-paid life insurance
Employee assistance program
401(k) with employer match
Job Description
Mason Street Grill is an esteemed dining establishment located in downtown Milwaukee and is a proud part of The Marcus Corporation's distinguished portfolio of Marcus Hotels & Resorts. The restaurant has garnered a reputation as a local favorite, beloved for its wood-grilled steaks, fresh seafood dishes, handcrafted cocktails, and vibrant live jazz music that provide guests with not just a meal, but an immersive sensory experience. With a commitment to exceptional hospitality and unparalleled service, Mason Street Grill delivers a dining atmosphere where every detail from the enticing aromas off the grill to the sophisticated background music complements a memorable... Show More
Job Requirements
- Prior restaurant or hospitality experience required
- Host/hostess experience preferred
- Strong communication skills with a pleasant, professional phone voice
- Ability to work in a fast-paced environment and remain composed during busy periods
- Proficiency in English to communicate with guests and staff
- Ability to move through crowded spaces while escorting guests
- Knowledge of proper etiquette and guest service standards
- Familiarity with reservation systems such as OpenTable preferred
- Cash handling experience preferred
- Flexible schedule including evenings, weekends, and holidays
Job Qualifications
- Prior restaurant or hospitality experience
- Strong communication skills with a pleasant, professional phone voice
- Ability to work in a fast-paced environment and remain composed during busy periods
- Proficiency in English to communicate with guests and staff
- Knowledge of proper etiquette and guest service standards
- Familiarity with reservation systems such as OpenTable preferred
- Cash handling experience preferred
Job Duties
- Warmly greet guests as they arrive and check for reservations or log walk-ins
- Escort guests to their tables, present menus and wine lists, and introduce the assigned server
- Manage the flow of seating to ensure even distribution and timely service
- Receive, record, and organize reservations and special requests
- Answer phones promptly and courteously, using proper greeting and communication standards
- Maintain cleanliness and organization of the host stand and entry area
- Assist with coat check and validate guest parking
- Support servers and bussers by assisting as needed to ensure seamless service
- Perform other duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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