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Hostess

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Flexible Schedule
Employee Discounts
Retirement Plan
Career development opportunities

Job Description

North Beach Village Resorts is a premier hospitality group located in Fort Lauderdale, FL, known for its exceptional commitment to guest experiences and community engagement. The Village Cafe, one of its esteemed establishments, offers a unique blend of coastal charm and culinary excellence. Focused on delivering friendly, attentive service in a relaxed and welcoming environment, the cafe caters to both locals and visitors seeking a memorable dining experience. With a reputation for high-quality food and an inviting atmosphere, Village Cafe is a vibrant venue that supports a team-oriented culture and values professionalism and customer satisfaction. This establishment is part of... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • Previous experience in hospitality or customer service roles preferred
  • Ability to communicate clearly and professionally
  • Ability to manage multitasking in a fast-paced environment
  • Familiarity with reservation management systems such as Opentable
  • Ability to stand for extended periods
  • Flexibility to work varying shifts including weekends and holidays
  • Physical stamina to work in various weather conditions
  • Adherence to company policies including cash handling and telephone etiquette
  • Commitment to providing exceptional customer service
  • Ability to maintain a clean and safe work environment

Job Qualifications

  • Ability to communicate professionally with the public, hotel staff, and management
  • Knowledge of surrounding areas and local events
  • Ability to understand and adhere to credit and cash handling policies
  • Knowledge of proper telephone etiquette
  • Capability to stand for long periods
  • Ability to withstand working in heat, rain, sun, and cold
  • Attention to cleanliness and safety
  • Patience and a customer-oriented approach
  • Excellent people skills with a friendly attitude
  • Responsible and trustworthy
  • High school diploma is a plus but not required
  • Ability to work a flexible schedule including weekends and holidays

Job Duties

  • Welcome guests to the venue
  • Provide accurate wait times and monitor waiting lists
  • Answer telephone and address customer queries
  • Process and track reservations in Opentable according to established procedures
  • Escort guests to assigned dining tables
  • Seat guests based on their preferences and balance customer flow in service stations
  • Offer guests menus and inform them of their server's name upon seating
  • Inspect tables for proper presentation and completeness
  • Coordinate with wait staff about available seating options
  • Maintain a clean reception area
  • Cater to guests requiring extra attention such as children or elderly
  • Control the volume of the restaurant and enforce social distancing among waiting guests
  • Inspect and maintain daily menus to ensure quality and appearance
  • Process and handle all take-out and delivery food orders following established procedures
  • Perform other duties as assigned by the department head

Job Qualifications

Experience

No experience required

Job Location

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