Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Flexible Schedule
Employee Discounts
Retirement Plan
Career development opportunities
Job Description
North Beach Village Resorts is a premier hospitality group located in Fort Lauderdale, FL, known for its exceptional commitment to guest experiences and community engagement. The Village Cafe, one of its esteemed establishments, offers a unique blend of coastal charm and culinary excellence. Focused on delivering friendly, attentive service in a relaxed and welcoming environment, the cafe caters to both locals and visitors seeking a memorable dining experience. With a reputation for high-quality food and an inviting atmosphere, Village Cafe is a vibrant venue that supports a team-oriented culture and values professionalism and customer satisfaction. This establishment is part of... Show More
Job Requirements
- High school diploma or equivalent preferred
- Previous experience in hospitality or customer service roles preferred
- Ability to communicate clearly and professionally
- Ability to manage multitasking in a fast-paced environment
- Familiarity with reservation management systems such as Opentable
- Ability to stand for extended periods
- Flexibility to work varying shifts including weekends and holidays
- Physical stamina to work in various weather conditions
- Adherence to company policies including cash handling and telephone etiquette
- Commitment to providing exceptional customer service
- Ability to maintain a clean and safe work environment
Job Qualifications
- Ability to communicate professionally with the public, hotel staff, and management
- Knowledge of surrounding areas and local events
- Ability to understand and adhere to credit and cash handling policies
- Knowledge of proper telephone etiquette
- Capability to stand for long periods
- Ability to withstand working in heat, rain, sun, and cold
- Attention to cleanliness and safety
- Patience and a customer-oriented approach
- Excellent people skills with a friendly attitude
- Responsible and trustworthy
- High school diploma is a plus but not required
- Ability to work a flexible schedule including weekends and holidays
Job Duties
- Welcome guests to the venue
- Provide accurate wait times and monitor waiting lists
- Answer telephone and address customer queries
- Process and track reservations in Opentable according to established procedures
- Escort guests to assigned dining tables
- Seat guests based on their preferences and balance customer flow in service stations
- Offer guests menus and inform them of their server's name upon seating
- Inspect tables for proper presentation and completeness
- Coordinate with wait staff about available seating options
- Maintain a clean reception area
- Cater to guests requiring extra attention such as children or elderly
- Control the volume of the restaurant and enforce social distancing among waiting guests
- Inspect and maintain daily menus to ensure quality and appearance
- Process and handle all take-out and delivery food orders following established procedures
- Perform other duties as assigned by the department head
Job Qualifications
Experience
No experience required
Job Location
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