Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
hotel discounts
educational assistance
Paid parental leave
Life insurance
Short term disability insurance
long term disability insurance
employee perks
Hospital Indemnity insurance
critical illness insurance
accident insurance
Job Description
Sonesta Hospitality is a globally recognized leader in the lodging and hospitality industry, known for its commitment to delivering exceptional guest experiences across its portfolio of hotels, resorts, and vacation properties. With a focus on innovative service, quality accommodations, and personalized guest interactions, Sonesta has established a strong reputation for hospitality excellence. The company values the dedication of its team members and fosters a supportive and inclusive work environment where employees can grow and contribute to its mission of creating memorable stays for all guests. Sonesta is committed to equal employment opportunities and encourages diverse candidates to apply. The role... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in a hospitality or customer service role preferred
- Ability to stand for extended periods
- Flexibility to work various shifts including evenings, weekends, and holidays
- Basic proficiency with computers and reservation software
- Strong verbal communication skills
- Ability to handle guest inquiries and resolve issues promptly
Job Qualifications
- Excellent communication and interpersonal skills
- Ability to use reservation management systems like OpenTable
- Experience in customer service or hospitality preferred
- Ability to manage multiple tasks efficiently in a fast-paced environment
- Professional appearance and demeanor
- Strong problem-solving and guest service orientation
- Team player with a positive attitude
Job Duties
- Greet and seat guests promptly with warmth and professionalism
- Manage reservations and guest flow using OpenTable
- Answer phones, handle inquiries, and accommodate special requests
- Maintain cleanliness and proper setup of host area and dining room
- Assign sections, support servers, and monitor table availability
- Uphold guest satisfaction by addressing needs and providing solutions
- Maintain a polished appearance and follow company standards
- Support team with side duties and assist in transporting beverages when needed
Job Qualifications
Experience
No experience required
Job Location
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