Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.50 - $14.25
Work Schedule
Day Shifts
Night Shifts
Benefits
Medical Coverage
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Job Description
PENN Entertainment is a dynamic company operating in the entertainment and hospitality industry with a strong presence in providing exceptional guest experiences at its various establishments. Known for fostering a fun and energetic work environment, PENN Entertainment offers its employees an exciting career path where no two days are the same. Being part of this company means engaging with a vibrant and diverse group of team members who are passionate about delivering outstanding service and ensuring guests have memorable experiences. The company is committed to supporting its employees' professional growth and provides a robust Total Rewards package that includes competitive... Show More
Job Requirements
- Prior customer service experience in a fast-paced environment preferred
- Previous cash handling experience a plus
- Ability to multitask and problem solve
- Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues
- Ability to stand and walk throughout the duration of shift
- Excel at working independently and as part of a team
- Must obtain a Bossier ABO and LACT
Job Qualifications
- Prior customer service experience in a fast-paced environment preferred
- Previous cash handling experience a plus
- Ability to multitask and problem solve
- Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues
- Ability to stand and walk throughout the duration of shift
- Excel at working independently and as part of a team
- Must obtain a Bossier ABO and LACT
Job Duties
- Greeting guests with a warm and friendly attitude as they enter the establishment and get them seated
- Providing guests with menus and answering any initial questions
- Coordinates and controls the flow of the seating chart, optimizing an even workload for all staff
- Engaging with guests to ensure they’re provided with exceptional customer service
- Answering calls, taking reservations, responding to complaints, and helping to resolve them
- Helping team members with other tasks in the restaurant as needed
- Operates a cash register/P.O.S. system, ringing proper amount into the register and giving the guest or server the correct change
- accounts for all cash, charge, and complimentary sales according to established procedure
- maintains integrity of all financial controls and responsibilities
- Quotes accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures
Restaurants and hotels use OysterLink to hire.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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