Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.50 - $14.25
Work Schedule
Day Shifts
Night Shifts
Benefits
Medical Coverage
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Job Description
PENN Entertainment is a prominent company in the entertainment and gaming industry, known for providing dynamic and engaging experiences to guests across various venues. The company prides itself on fostering an exciting work environment where professionals with diverse backgrounds come together to create memorable moments for their customers. With a reputation that emphasizes career growth, supportive workplace culture, and a commitment to employee well-being, PENN Entertainment stands out as a leader in its field. The company offers its employees a comprehensive Total Rewards package that includes competitive base salaries, wellness programs, day-one medical coverage, 401(k) matching, and an annual performance... Show More
Job Requirements
- Prior customer service experience in a fast-paced environment preferred
- previous cash handling experience a plus
- ability to multitask and problem solve
- ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues
- ability to stand and walk throughout the duration of shift
- excel at working independently and as part of a team
- must obtain a Bossier ABO and LACT
Job Qualifications
- Prior customer service experience in a fast-paced environment preferred
- previous cash handling experience a plus
- ability to multitask and problem solve
- ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues
- excel at working independently and as part of a team
- must obtain a Bossier ABO and LACT
Job Duties
- Greeting guests with a warm and friendly attitude as they enter the establishment and get them seated
- providing guests with menus and answering any initial questions
- coordinates and controls the flow of the seating chart, optimizing an even workload for all staff
- engaging with guests to ensure they’re provided with exceptional customer service
- answering calls, taking reservations, responding to complaints, and helping to resolve them
- helping team members with other tasks in the restaurant as needed
- operates a cash register/P.O.S. system, ringing proper amount into the register and giving the guest or server the correct change
- accounts for all cash, charge, and complimentary sales according to established procedure
- maintains integrity of all financial controls and responsibilities
- quotes accurate waiting times and handles guest waiting lists or reservations in accordance with established procedures
OysterLink simplifies hospitality hiring.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: