Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.50
Work Schedule
Day Shifts
Night Shifts
Benefits
day-one medical coverage
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Career growth opportunities
Dental Insurance
Job Description
PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences with a vibrant presence across North America. With 43 destinations and additional offerings through online sports betting and iCasino via theScore Bet Sportsbook and Casino, PENN Entertainment has established itself as a dynamic and innovative force within the entertainment and gaming industry. The company prides itself not only on delivering exceptional experiences for its guests but also on fostering a workplace environment that values diversity, sustainability, and career growth. PENN Entertainment is deeply committed to supporting the well-being of its team members through a competitive... Show More
Job Requirements
- Sanitation certified
- TiPS training
- previous experience as waiter or maitre'd in fine dining or casino environment
- ability to communicate clearly
- ability to perform basic mathematic calculations
- ability to follow instructions
- ability to solve complex problems
- legal work authorization
Job Qualifications
- Sanitation certified
- TiPS training
- previous experience as waiter or maitre'd in a fine dining steakhouse or restaurant of more than 6 months, preferably in a casino environment
- ability to communicate clearly and concisely
- ability to calculate figures, amounts, discounts, and percentages
- ability to follow written or oral instructions
- ability to handle problems with multiple variables
- ability to obtain appropriate work authorization per local, state, federal, and gaming regulations
Job Duties
- Creates a positive guest experience
- answers any questions, takes responsibility to get answers, and anticipates guests' needs and problems
- takes reservations or seats guests according to outlet standards
- organizes reservation book as directed by outlet manager
- recommends dining special selections and wine
- accommodates guests with last minute requests
- conducts other duties as assigned by manager
- completes daily station chart and checks control sheets
- assures menus are presentable and in repair
- follows money handling procedures
- conducts shift change with few to no mistakes
- contacts manager concerning POS system malfunctions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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